Sonesta International Hotels is hiring a Regional Director of Operations & Revenue Development to champion brand equity and operational excellence across a portfolio of hotels. In this role, you will be a key consultant, driving net unit growth by supporting properties in your assigned territory through strategic reviews, training, and direct sales support.

What You'll Do

Conduct on-property business performance consultative visits with owners and operators.
Analyze, develop, and deliver Business Performance 360 reviews with actionable improvement recommendations.
Review and update Property Improvement Plans (PIP).
Lead periodic training sessions on-property and at regional events for brand program execution.
Monitor and follow up on action items like PIPs, RFPs, and other time-sensitive obligations.
Conduct hotel market assessments to identify and pursue sales opportunities.
Partner with hotels on in-market sales calls to develop booked and qualified leads.
Collaborate with the regional Franchise Services Manager on performance and escalated support.
Advocate for franchisee feedback to improve brand tools, resources, and strategies.
Engage in resolving escalated owner feedback regarding brand performance and license agreements.

What We're Looking For

A Bachelor’s degree or equivalent relevant experience.
10+ years of professional, multi-unit hotel operations and revenue generation leadership.
Excellent interpersonal, written, and oral communication skills.
Proficiency with MS Excel, Word, PowerPoint, electronic scheduling, email, business intelligence tools, and CRM systems.
Highly organized, self-starting, with proven ability to prioritize work and meet deadlines.
Ability to multi-task across different disciplines and time zones using various communication methods.
Willingness to travel up to 90% of the time.

Nice to Have

Preference for experience with SynXis CR and Travelclick Agency 360.

Technical Stack

MS Excel, Word, PowerPoint
Electronic scheduling and email systems
Business intelligence analysis tools
CRM account management systems
SynXis CR, Travelclick Agency 360

Team & Environment

This remote role oversees a territory of 40-45 properties and centers on building primary stakeholder relationships with Hotel Owners, Operators, Management Companies, and internal Sonesta teams.

Benefits & Compensation

Compensation range: $95k - $120k
Medical, Dental, and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity, Critical Illness, and Accident Insurance

Work Mode

This is a remote position requiring you to be based in Texas. The territory includes properties in Texas, New Mexico, and Oklahoma.

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law.