Elior North America is looking for a Regional Director, Operations to oversee multiple food service accounts, ensuring we meet financial goals and exceed client expectations. You will drive operational excellence in San Francisco while fostering a culture of professional growth.
What You'll Do
- Take full responsibility for all operational aspects, with a focus on sales, profitability, and people development.
- Manage financial reporting, P&L analysis, annual budgets, and cash handling.
- Lead salaried managers and hourly associates within the Food Service Department.
- Ensure compliance with company policies and all local, state, and federal laws.
- Maintain food cost controls while upholding quality standards.
- Build and sustain strong relationships with staff, clients, and guests.
- Analyze financial data to identify and act on trends.
- Oversee purchasing and inventory control systems.
- Collaborate with chefs on menu planning.
- Apply knowledge of HACCP controls and proper food storage and use.
What We're Looking For
- Five to eight years of direct food service operational management experience.
- Proven inventory and purchasing knowledge and control.
- Strong understanding of food and catering trends focusing on quality, production, sanitation, and cost control.
- Demonstrated supervisory, leadership, and coaching skills.
- Excellent written and verbal communication skills for all levels—management, client, customer, and associate.
- Advanced financial, budgetary, and accounting skills.
- Proficiency with Microsoft Office programs, email, and the internet.
- Current ServSafe® Certification.
Nice to Have
- A B.S. Degree in Food Services Technology/Management or a related field.
- An A.A. Degree plus four years of directly related experience.
- Previous P&L accountability or contract-managed service experience.
Team & Environment
You will manage salaried managers and hourly associates in the Food Service Department.
Benefits & Compensation
- Compensation: $150,000 - $165,000 annual salary plus bonus potential.
- Medical, Dental, and Vision insurance.
- Tuition Reimbursement.
- Voluntary UNUM offerings for Accident, Critical Illness, and Hospital Indemnity.
- Discount Program.
- Commuter Benefits (Parking and Transit).
- Employee Assistance Program (EAP).
- 401(k) plan.
- Sick time and 9 paid holidays.
Work Mode
This is a hybrid position based in San Francisco, California.
Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
