Tokyo, Japan Remote (City) Full-time

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring a Regional Account Executive (Enterprise) (Fluent in Japanese)

Responsibilities

  • Acquire Enterprise-sized accounts within assigned territory to meet and exceed monthly new logo sales quota.
  • Promote and sell KnowBe4’s range of products to existing customers to meet and exceed Enterprise monthly cross sale and expansion sales quota.
  • Build and maintain a pipeline of Enterprise opportunities by various prospecting methods, following lead cadence best practices and conducting demos of our suite of products.
  • Follow up on new and existing customer SDR, marketing and channel leads to generate revenue opportunities and pipeline.
  • Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.
  • Understand an organization’s buying needs, key decision makers, potential roadblocks and next steps to shorten sales cycles and acquire a high volume of new logo and upselling existing customer accounts.
  • Act strategically in offering subscription levels, multi-year deals and/or negotiating discounted pricing to increase ARR
  • Maintain accurate and thorough records of daily sales statistics via Salesforce.
  • Collaborate with the assigned Channel sales representative to seamlessly close new logos through our Partner business channels.
  • Collaborate with the assigned Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.
  • Support in the renewal process where there is an opportunity to grow the account.

Requirements

  • 3+ years experience selling to Enterprise-sized businesses
  • Fluent in Japanese
  • Excellent verbal and written communications
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision

Nice to Have

  • Bachelor Degree or higher education equivalent
  • Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry
  • Experience with Salesforce
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Stats driven business professional

Benefits

  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses
  • Modern, high-tech, and fun work environment

Work Arrangement

Remote (City/Region)

Additional Information

  • Submit your resume in English
  • An applicant assessment and background check may be part of your hiring procedure
  • Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law
  • If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation
Required Skills
SalesforceMS Office
About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Posted 13 days ago