Swiss Re Group is hiring a Records Management Manager for our Life & Health Reinsurance (L&H Re) Business Operations. In this newly created role, you will drive key elements of L&H Re Records Management while representing L&H in the Group Records Management Enhancement Program. Your work will be critical in embedding the future Records Management Target Operating Model (TOM) within L&H Re, transitioning the business from legacy remediation towards a sustainable, integrated capability.
What You'll Do
- Lead remediation efforts for high-priority Records Management issues regionally and globally, including reducing physical records backlog, reviewing unindexed boxes, and addressing legacy electronic records challenges.
- Serve as a strategic gatekeeper between local business teams, Group Records Management, and CRES to ensure efficient coordination, clear accountability, and optimal resource utilization.
- Conduct detailed analysis of physical and electronic records data, document issues, and track remediation and quality improvement initiatives.
- Drive knowledge sharing within L&H Re and across Group Records Management, ensuring insights inform future TOM design and improvements.
- Implement and champion the future Records Management TOM within L&H Re, acting as a strong advocate across the business.
- Take ownership of regional Records Management leadership, ensuring quality assurance activities and clear execution of local mandates.
- Assess regional requirements, connect with local stakeholders, and promote adherence to DRM processes and guidelines.
- Support integration of Group deliverables into regional business processes and ensure local adoption and operationalization.
- Contribute strategically to planning, issue triage, risk identification, and structured execution across remediation and governance topics.
What We're Looking For
- Prior experience or exposure to Records Management, or experience working in insurance or reinsurance on the L&H side.
- Demonstrated ability to quickly grasp complex issues, engage constructively, and develop pragmatic solutions within defined governance frameworks.
- Strong capability to translate business requirements into high-level process improvements or system/tool change requests.
- Excellent communication skills with the ability to tailor messaging to different stakeholder groups.
- Proven experience working across regions, divisions, and functions to develop accepted and sustainable solutions.
Nice to Have
- Experience in project management methodologies and tools.
- Background in compliance, information governance, or data management.
- Knowledge of regulatory requirements related to records retention.
Team & Environment
Records Management is a new team within L&H Business Operations. The team collaborates with stakeholders across the entire L&H value chain, IT, and GDTO. You will report to a Senior Project Manager.
Benefits & Compensation
- Salary: $160,000 to $185,000
Work Mode
This is a hybrid position, offering a blend of in-office and remote work.
Our success depends on building an inclusive culture that encourages fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought, or other characteristics.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire, and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
