Sama is hiring a Quality Coordinator (German)

About the role: We are looking for a highly skilled Quality Analyst Project Coordinator to support the development of advanced AI tools for product attribution, classification and other purposes. This project focuses on creating a rich and diverse dataset of written German text, annotated and corrected by humans. Responsibilities: - Review and audit labeled datasets for both text and image-based content to ensure accuracy, consistency, and adherence to guidelines. - Document and share feedback with the individual labelers - Identify trends and insights in quality performance, and effectively mitigate quality performance issues. - Communicate quality trends and insights to the customer. Calibrate with the customer on instructions and edge cases. - Evaluate responses generated by AI, verifying correctness, clarity, relevance, and alignment with task instructions. - Apply knowledge of Consumer Packaged Goods domain to accurately classify and/or describe products. - Collaborate with cross-functional teams to update labeling workflows and improve quality. - Monitor performance metrics (e.g., accuracy rates, inter-rater agreement) and contribute to continuous improvement initiatives. - Generate responses with intentional but realistic grammar, spelling, and structural errors. - calibration sessions to align QA standards across teams and help train new reviewers or analysts. - Adapt quickly to evolving guidelines, new task types, and AI model updates in a fast-paced, iterative environment. - Ensure that documentation is up to date. Qualifications: - English as a second language - minimum C1 English proficiency required. - C2 level of German - Ability to follow linguistic and situational writing prompts. - Excellent written communication and coordination skills - 2 years working experience in a corporate/ business environment. - Prior experience in at least one of the following: - Linguistic QA - Data annotation for NLP/AI projects - ESL/EFL teaching, editing, or copyediting - Keen eye for detail -spotting subtle grammar and structure issues others miss. - Comfortable reviewing and providing feedback on structured data. - Ability to give actionable and constructive feedback to annotators. - Experience with creating and tracking timelines, milestones, and status reports is a plus. Preferred Qualifications: - C1 or C2 level English proficiency. - Familiarity with error tagging systems is a big plus. - Experience in CPG industry/workflows, or other relevant knowledge of retail products. NB: This is a temporary, project-based position with the possibility of renewal. While this role will be on payroll, please note that benefits are not included as part of this position.