About the Role
This role is responsible for building strong relationships with healthcare providers to enhance clinical outcomes and operational effectiveness using data-driven insights and personalized support.
Responsibilities
- Build and maintain trusted relationships with healthcare providers
- Use data analytics to identify opportunities for care improvement
- Conduct regular check-ins with provider offices
- Support providers in adopting best practices for patient care
- Respond to provider inquiries in a timely manner
- Track and report on provider engagement metrics
- Assist with onboarding new providers
- Facilitate communication between providers and internal teams
- Identify and resolve operational challenges
- Promote efficient use of technology tools
- Monitor performance data to guide provider feedback
- Coordinate educational resources for provider teams
- Support quality improvement initiatives
- Ensure compliance with program requirements
- Drive adoption of clinical guidelines
- Provide feedback to product teams based on provider input
- Assist with care gap identification and closure
- Collaborate with clinical staff on patient outreach
- Maintain accurate documentation of interactions
- Participate in team meetings and training sessions
- Adapt strategies based on provider needs
- Escalate complex issues appropriately
- Support provider satisfaction goals
- Contribute to process improvement projects
- Stay current on healthcare policy and program updates
Nice to Have
- Experience in value-based care models
- Background in nursing or clinical support roles
- Familiarity with Clover technology platforms
- Project management experience
- Advanced data analysis skills
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid
Team
Collaborative team focused on provider engagement and healthcare performance
About the Team
This team works directly with providers to improve healthcare delivery and patient outcomes through ongoing support and data-informed guidance.
What You’ll Do
- Partner with providers to understand their needs
- Use dashboards to monitor performance trends
- Deliver actionable insights to improve care quality
- Act as a liaison between providers and internal departments
- Support initiatives that increase provider satisfaction
Not available
