About the Role
This role is responsible for building trusted relationships with healthcare providers to enhance care delivery using data-driven insights and proactive support strategies.
Responsibilities
- Develop and maintain strong partnerships with healthcare providers
- Use data analytics to identify opportunities for improving patient care
- Collaborate with providers to implement care improvements
- Serve as a primary point of contact for provider inquiries
- Monitor provider performance metrics and trends
- Deliver actionable insights to support clinical and operational goals
- Coordinate with internal teams to resolve provider issues
- Facilitate onboarding for new providers
- Conduct regular check-ins to assess provider needs
- Support adoption of technology tools used in care management
- Track and report on provider engagement outcomes
- Identify barriers to care delivery and recommend solutions
- Promote best practices in patient engagement and care coordination
- Assist providers in interpreting performance data
- Ensure providers understand program requirements and resources
- Respond to provider feedback and escalate when necessary
- Maintain accurate documentation of provider interactions
- Participate in training and development programs
- Stay current on healthcare industry trends and regulations
- Contribute to process improvements within provider support workflows
Nice to Have
- Master’s degree in public health, business administration, or healthcare administration
- Experience in a startup or rapidly scaling organization
- Background in clinical care or direct patient interaction
- Certification in healthcare quality or patient safety
- Familiarity with Texas-specific healthcare markets
Compensation
Competitive salary and benefits package
Work Arrangement
Hybrid
Team
Part of the Provider Experience team
About the Team
This team focuses on empowering providers through data, technology, and personalized support to improve health outcomes for members.
Why This Role Matters
Providers are central to delivering high-quality care, and this role ensures they have the tools, insights, and support needed to succeed.
Not available
