Sailor Health is hiring a Provider Growth & Onboarding Associate to play a critical role in expanding our clinician network. You’ll be responsible for identifying, onboarding, and empowering exceptional therapists and psychologists to deliver care through our platform. This is a hands-on role at the intersection of recruiting, operations, and relationship-building, where you’ll help shape how providers experience Sailor from day one.
What You'll Do
- Own the onboarding journey: Guide providers from first contact through contracting, credentialing, and initial patient assignment, ensuring a seamless and supportive experience.
- Collaborate cross-functionally: Partner closely with Clinical Operations, Credentialing, and Care Coordination teams to align on capacity needs and onboarding timelines.
- Maintain pipeline visibility: Track metrics such as response rate, conversion rate, onboarding duration, and ramp-up progress to identify trends and bottlenecks.
- Drive provider pipeline growth: Identify, engage, and nurture relationships with licensed therapists, psychologists, and clinical social workers across Sailor’s target states.
- Ensure compliance readiness: Verify that all required documents are complete, accurate, and compliant with Sailor’s standards.
- Enhance provider experience: Act as a point of contact for new clinicians, addressing questions quickly and ensuring they feel supported and excited to join Sailor.
What We're Looking For
- You have a human-centered approach and love providing delightful experiences to clinicians.
- You enjoy automating workflows and building simple systems that make processes more efficient.
- You’re organized and proactive, with a knack for spotting small details that improve the provider experience.
- You thrive in a fast-moving environment, balancing empathy with execution.
- You’re curious, analytical, and enjoy using data to improve processes and outcomes.
Benefits & Compensation
- Competitive salary
- Comprehensive benefits, including Health, dental & vision insurance
- Flexible PTO and sick days
- Team building events
- One Medical Membership for US employees, HSA, Talkspace, HealthAdvocate, Teledoc Health
Work Mode
This position is open to candidates in the USA and Canada.
Sailor Health fosters a friendly and dynamic team culture.
