Pavago is seeking a Property Admin Assistant to manage maintenance operations for a property management client. In this central role, you will ensure efficient service delivery by coordinating work orders, communicating with stakeholders, and managing vendor relationships.

What You'll Do

Review, triage, and manage incoming maintenance requests from tenants and owners.
Prioritize tasks based on urgency and coordinate effective solutions.
Act as the primary point of contact between tenants, property owners, and vendors.
Provide regular updates to owners regarding work order progress and outcomes.
Engage with vendors to schedule repairs, track ongoing tasks, and ensure quality delivery.
Maintain strong relationships with service providers to streamline operations.
Participate in weekly maintenance meetings to align priorities and troubleshoot recurring challenges.
Share insights and propose solutions to improve overall maintenance workflows.
Maintain accurate records of work orders, updates, and resolutions.
Utilize internal systems to document timelines, vendor communication, and outcomes.

What We're Looking For

Minimum 2 years of experience in property maintenance, property management, or a related field.
Familiarity with property management tools such as Slack, Property Meld, Appfolio, LeadSimple, and Zinspector.
Excellent verbal and written communication skills with a service-oriented mindset.
Strong organizational and time management skills under pressure.
Experience working closely with operations or maintenance teams.
Strong Communicator: Clearly convey updates and instructions across tenants, owners, and vendors.
Organized & Detail-Oriented: Excel at managing competing tasks without losing track of the details.
Stress Resilient: Stay calm under pressure and work efficiently even when multiple urgent tasks arise.
Problem Solver: Proactively identify maintenance issues and coordinate fast resolutions.
Collaborative Attitude: Thrive in a team environment and contribute meaningfully during meetings.