Workana is hiring a Project Manager (E-commerce) to support ecommerce brands through ongoing execution across Shopify, retention initiatives, and lifecycle programs. This role focuses on consistent progress, clear prioritization, and dependable delivery within long-term client engagements.
What You'll Do
- Oversee day-to-day execution across multiple ecommerce client accounts using Shopify and Klaviyo
- Own prioritization and delivery, ensuring work aligns with agreed goals and timelines
- Act as the primary point of contact for assigned clients, maintaining strong working relationships
- Lead recurring client calls, setting agendas and translating discussions into clear actions
- Share regular written updates outlining progress, risks, wins, and upcoming priorities
- Maintain ongoing plans and roadmaps to guide work over time
- Track delivery progress and performance using shared dashboards or reporting tools
- Coordinate internal contributors across strategy, marketing, design, development, and QA
- Run internal alignment meetings to keep teams focused and organized
- Identify potential delivery, scope, or resourcing issues early and address them proactively
- Track time, budgets, and capacity using tools such as Harvest
- Ensure work is reviewed and delivered with quality and clarity
- Keep documentation and notes organized to support continuity
What We're Looking For
- At least 3 years of experience in a project management role within a digital agency
- Direct experience managing ongoing client retainers, not only fixed-scope projects
- Familiarity with Shopify and Klaviyo, and how they’re used in ecommerce environments
- Confidence leading client conversations and managing expectations
- Strong organizational skills with the ability to manage multiple clients and priorities
- Experience tracking hours, budgets, and resourcing responsibly
- A proactive, detail-focused approach to delivery and problem solving
Technical Stack
- Shopify
- Klaviyo
- Harvest
Team & Environment
You will coordinate internal contributors across strategy, marketing, design, development, and QA.
Benefits & Compensation
- Monthly compensation that reflects experience and level of responsibility
- Eligibility for performance-based bonus payouts on a quarterly basis
- Fully remote setup with flexibility in how and where you work
- Space to take on more responsibility over time and expand your role
Work Mode
This is a remote, full-time opportunity.

