DoubleVerify is seeking a skilled and motivated Programmatic Account Manager to support the growth of its Scibids AI business in Japan. The Account Manager will act as a trusted partner to clients, ensuring successful adoption and optimization of Scibids AI through strategic guidance, hands-on support, and performance analysis.
What You'll Do
- Clearly understand and articulate the value proposition of Scibids AI, including its technology, processes, and partnerships, to support client success and business growth.
- Develop deep expertise in the Scibids AI product philosophy and capabilities, collaborating closely with global internal teams to deliver effective AI-driven solutions for clients.
- Lead and ensure a seamless onboarding experience for new customers, enabling rapid and successful adoption of Scibids AI.
- Manage and support client campaigns by configuring and optimizing the AI to align with specific performance goals and KPIs.
- Advise clients and trading teams on designing and executing scientific A/B tests to measure and validate the impact of Scibids AI on campaign performance.
- Lead pilot review sessions by analyzing performance data, building compelling ROI cases, and presenting results to key client stakeholders.
- Partner closely with client trading teams to consistently deliver measurable, ROI-positive outcomes.
- Collaborate with sales leadership to grow and expand existing client relationships while supporting new business acquisition.
- Act as a problem solver by working cross-functionally with the wider Scibids team to identify, troubleshoot, and resolve client or technical challenges.
- Deliver best-in-class customer service with a proactive, forward-thinking approach, focused on building strong, long-term client relationships through trust and value.
What We're Looking For
- Strong proficiency in English, with the ability to communicate clearly and confidently both internally and externally, including excellent written communication skills.
- Proven experience in DSP campaign management with a solid understanding of the broader programmatic advertising ecosystem.
- Experience with DV360 on optimizing YouTube and Display campaigns is vital.
- Demonstrated accountability and ownership across all stages of the client relationship, from onboarding through ongoing optimization and growth.
- Highly analytical and detail-oriented, with strong numerical skills and the ability to translate data into clear insights and compelling performance narratives.
- Comfortable managing multiple priorities in a fast-paced, dynamic environment.
- A proactive, “can-do” attitude with high levels of energy, drive, and enthusiasm.
- Bachelor’s degree or equivalent practical experience required.
- Minimum of 5+ years’ experience in campaign management or a related programmatic role.
- Ability to work effectively in a remote environment, demonstrating a self-sufficient, autonomous, and highly organized working style.
- Fluent in Japanese and English is a must.
- Local travel is a requirement (approximately once a month for client and media agency meetings).
Nice to Have
- Familiarity with platforms such as Meta Ads, Google Ads, and other DSPs is a strong advantage.
Technical Stack
- Scibids AI
- DV360
- Meta Ads
- Google Ads
- DSPs
Team & Environment
- Collaborative team environment
- Curiosity to deeply understand advanced advertising technology
- Proactive, forward-thinking approach
- Focus on building trust and long-term client relationships
- Commitment to transparency and data-driven insights
Benefits & Compensation
- Eligible for bonus/commission (as applicable)
- Eligible for equity
Starting salary will be determined based on qualifications, level, skills, experience, location, and internal equity relative to peers at DV.
Work Mode
Hybrid work model with 3 days in Tokyo office and 2 work-from-home days per week
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