Allegis Global Solutions is looking for a Program Specialist II to build and maintain relationships with Hiring Managers. In this role, you will act as a talent advisor, managing the full requisition lifecycle to ensure quality talent is acquired efficiently.
What You'll Do
- Participate in client meetings to review strategic initiatives and assist with PMO roadmap projects.
- Guide client managers through the full contract labor acquisition process from requisition intake to candidate shortlisting.
- Demonstrate recruitment expertise by preparing insightful questions for requirement intake sessions.
- Document intake conversations in appropriate systems like VMS or AGS360.
- Utilize reports to manage open requirements and monitor supplier sourcing strategies.
- Set clear expectations, timeframes, and roles with hiring managers.
- Coach, manage, and oversee the performance of participating staffing suppliers.
- Document and track client and supplier issues in the CRM system.
- Monitor performance against SLAs, requisition aging, invoicing, and vendor compliance.
- Conduct supplier scorecard reviews and performance discussions.
- Maintain and update monthly activity and performance reports.
- Assist in developing presentations for customer-facing reviews (QBRs, operational reviews).
- Provide constant interaction with clients, vendors, and contract personnel via face-to-face, email, and phone.
- Assist with worker assignment management to improve data integrity.
- Liaise with managers, vendors, and security to ensure all pre- and post-assignment paperwork is complete.
- Ensure all work orders are closed in the system accurately.
- Assist with the collection of company assets from vendors.
- Monitor time and expense entry to ensure approvals meet deadlines.
- Interact with vendors to ensure timely completion of new hire paperwork.
- Log all client and vendor inquiries into Salesforce.com.
What We're Looking For
- Experience in high-volume coordination activities like interviewing and onboarding.
- Proven experience in a client-facing role with hiring managers, suppliers, or sponsors.
- Excellent verbal and written communication skills.
- Ability to work in a dynamic, day-to-day changing environment.
- Excellent analytical, problem-solving, and issue-resolution skills.
- Excellent documentation and follow-up skills.
- Exceptional time management and organizational skills with attention to detail.
- Knowledge of MS Office (Excel, Word, PowerPoint) and general PC skills.
- Able to work independently with minimal direction for core daily responsibilities.
- A medium level of direction needed for advanced responsibilities.
- A strong customer-focused mindset.
Nice to Have
- At least 2 years of industry experience in recruiting or staffing.
Technical Stack
- MS Office (Excel, Word, PowerPoint)
- Salesforce.com
Benefits & Compensation
- Compensation: $60-65k CAD + bonus
- Comprehensive health, dental, and vision insurance
- RRSP retirement savings plan with company match options
- Paid time off, including vacation, sick leave, and holidays
- Employee assistance program (EAP)
- Life and disability insurance
- Professional development and tuition reimbursement opportunities
We are an equal opportunity employer (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information, or any other status protected by applicable law.
