CrowdStrike, Inc. is looking for a Program Manager, Resilience to lead enterprise-wide program management initiatives within the Resilience Organization. This role drives operational excellence across preparedness, prevention, and response by coordinating complex, cross-functional programs and delivering clear visibility into CrowdStrike’s resilience posture. As the operational backbone, this position owns enterprise resilience metrics, program performance management, and executive reporting.
What You'll Do
- Support a portfolio of initiatives spanning business continuity, disaster recovery, crisis and incident management, and technology resilience across multiple lines of business.
- Aggregate, analyze, and report resilience KPIs; develop executive dashboards; identify trends and gaps; and provide data-driven recommendations.
- Develop and manage project plans aligned to initiative scope and resources; track timelines, dependencies, risks, and deliverables.
- Lead corrective action tracking and ensure lessons learned are systematically incorporated into program enhancements.
- Support prioritization and resource allocation across initiatives while coordinating cross-functional workstreams.
- Partner with business units, operational teams, and sponsors; provide clear, timely status communications; and deliver executive presentations.
- Identify, assess, and resolve risks, issues, and roadblocks through proactive problem-solving and communication.
- Establish and maintain governance structures, including steering committees, working groups, and stakeholder forums.
- Manage external vendors and resilience-related tools and platforms.
What We're Looking For
- 7+ years managing medium to large, enterprise-scale programs in resilience, business continuity, disaster recovery, or crisis management.
- Strong background in program management, process improvement, metrics frameworks, and performance management.
- Expertise applying Agile, Scrum, Waterfall, or hybrid methodologies based on initiative needs.
- Proven ability to aggregate multi-source data, develop KPIs, build executive dashboards, and translate insights into action.
- Deep knowledge of BC/DR, crisis management, and industry frameworks such as ISO 22301 or NIMS.
- Experience driving organizational change and adoption.
- Ability to influence across organizations with exceptional written and verbal communication skills.
- Highly organized, detail-oriented, and capable of managing multiple concurrent initiatives.
- Experience with ServiceNow, Jira, Confluence, BC management platforms, and familiarity with cloud-native environments.
- Bachelor’s degree in a related field or equivalent practical experience.
- Willingness to support resilience activities during crisis events, including nights and weekends when required.
- Relevant certifications such as PMP, PgMP, CBCP, or MBCI.
Nice to Have
- Master’s degree in a related discipline.
- Experience leading resilience programs in high-growth, cloud-native, or SaaS organizations.
- Advanced proficiency with analytics and visualization tools such as Tableau, Power BI, or Snowflake.
- Lean, Six Sigma, or operational excellence certifications.
- Change management certifications such as Prosci or CCMP.
- Experience with resilience maturity models, regulatory frameworks, or executive-level crisis response.
- Background spanning both technology and business resilience.
- Experience leading or mentoring program management teams.
Technical Stack
- ServiceNow, Jira, Confluence
- BC management platforms
- Cloud-native environments
- Tableau, Power BI, Snowflake
Team & Environment
This role is part of CrowdStrike’s Resilience Organization.
Benefits & Compensation
- Competitive salary of $125,000 - $180,000 per year in the US; $125,000 - $200,000 CAD per year in Canada.
- Equity grants.
- Market leader in compensation and equity awards.
- Comprehensive physical and mental wellness programs.
- Competitive vacation and holidays for recharge.
- Paid parental and adoption leaves.
- Professional development opportunities for all employees regardless of level or role.
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
- Vibrant office culture with world class amenities.
- Great Place to Work Certified™ across the globe.
Work Mode
This is a remote position open to candidates in the US and Canada.
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
