Outreach is looking for a Professional Services Consultant, East to join our team. In this role, you will be responsible for guiding enterprise customers through the implementation and optimization of the Outreach platform, ensuring they achieve their strategic business objectives.

What You'll Do

Lead the technical implementation and configuration of the Outreach platform for new customers.
Partner with customer stakeholders to define success metrics and deliver against project goals.
Provide expert guidance on sales engagement best practices and platform capabilities.
Develop and deliver training to enable customer teams for long-term success.
Identify opportunities for process improvement and value expansion within customer accounts.

What We're Looking For

Proven experience in a customer-facing implementation or consulting role for a SaaS platform.
Strong understanding of sales processes and CRM ecosystems.
Excellent project management and communication skills.
Ability to translate complex technical concepts for business audiences.
Willingness to travel to customer sites within the Eastern US region as needed.

Outreach is an equal opportunity employer.