Responsibilities
- Deliver virtual or onsite professional development and training to support the effective use of Seesaw.
- Check your calendar, Slack, and email daily for updates from the team and/or sessions booked.
- Communicate via email and phone to support customers in getting professional development sessions scheduled.
- Maintain pre and post session documentation and notes in designated systems, including sending follow up resources to customers via email.
- Maintain a strong knowledge of the latest features in Seesaw as well as support resources that may need to be provided to customers.
- Raise any customer issues that arise with speed and urgency, helping to resolve and communicate back to the customer, as needed.
Requirements
- 3+ years of primary teaching experience
- Exceptional presentation skills
- Highly organized, flexible, able to think critically, and a quick learner
- Positive, upbeat, proactive, and professional attitude.
- Collaborative teammate who is values-driven and supportive
- Tech-savvy and comfortable using technology to present and demonstrate
- Ability to travel if needed - especially in peak season
- Willingness and ability to travel throughout Brazil
- Willing to work flexible schedule when customer demands require it (evening, early morning, as needed)
- Comfortable with Google Suite (Docs, Sheets, Slides)
Nice to Have
- Prior experience with educator coaching and/or delivering professional development a plus
- Knowledge of Seesaw and/or use of Seesaw in the classroom strongly preferred
Work Arrangement
Hybrid
Additional Information
- Language requirements: English and Portuguese
- Travel: Ability to travel if needed - especially in peak season, Willingness and ability to travel throughout Brazil
- Hours: Willing to work flexible schedule when customer demands require it (evening, early morning, as needed)
