BRINC is looking for a Product Specialist to act as a technical expert and user of our drone products. You will partner with the sales team during customer interactions and demos, helping to onboard new sales hires into the drone industry and first responder customer base.
What You'll Do
- Provide customer-facing demo support.
- Familiarize new sales people with public safety agency protocol, chain of command, and communication know-how.
- Build positive relationships with customers and public safety agencies.
- Maintain a high level of flying proficiency to perform flying duties safely and efficiently.
- Partner with TAEs in the field to deliver live, interactive demonstrations of both hardware and software solutions.
- Complete required recurrent training to comply with company and regulatory requirements.
- Participate and become certified in comprehensive technical troubleshooting of BRINC technology.
- Ensure safety practices associated with transport of equipment and technological hardware.
- Drive and manage the DFR truck to provide on-site support for reps during client meetings, demonstrations, and field events.
What We're Looking For
- Advanced product knowledge.
- Proficiency flying to comply with FAA requirements for Part 107 currency and certification.
- Strong working knowledge of proper operations of sUAS per FAA Part 107 regulations.
- Ability to travel up to 75%.
- Clean driving record over the past 2 years.
- Possess and maintain a valid driver’s license in your primary state of residence.
- Possess and maintain an FAA Part 107 Pilot’s License.
Nice to Have
- Experience with commercial UAS industry.
- Public Safety & sUAS Program Experience.
- Department of Defense Experience.
- Basic CRM experience.
- Robotic and/or sUAS Technician Experience.
- Sales and/or customer facing Experience.
Benefits & Compensation
- Comprehensive medical, dental and vision plans for our employees and their families.
- 401K plan.
- Maternity and paternity leave.
- Flexible Time Off (Exempt) / Paid time off (Non-Exempt).
- Flexible work environment.
- Orca pass (for those in Puget Sound).
- Free parking (Seattle office).
- Free snacks, drinks and espresso (Seattle office).
Work Mode
This role operates in a local-country work mode.
BRINC is proud to be an equal opportunity employer that is resolute in cultivating an environment that promotes safety, diversity, inclusion and equity. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances.
