American Airlines is looking for a Product Owner to represent the voice of customers and users across our application portfolio. In this role, you will contribute to product vision and strategy, perform continuous discovery, and manage the product backlog while working closely with cross-functional teams.
What You'll Do
- Contribute to the cocreation of Product Vision and Product Strategy tied to Portfolio goals.
- Use technical knowledge in areas like A/B testing, product architecture, DevOps practices, data models, analytics, and querying languages to support owned products.
- Communicate regularly on OKRs, product roadmap, planned development, upcoming releases, and areas requiring leadership attention.
- Coordinate with other Product team members to manage product dependencies and increments of value.
- Perform continuous product discovery and offer valuable solutions aligned to Product OKRs.
- Understand budgetary implications and related organizational constraints when factoring areas of focus.
- Use data to define baselines, measure outcomes, share insights, and order backlog items.
- Conduct competitive benchmarking, present new technologies and solutions, and identify unmet or underserved needs.
- Define and maintain a healthy backlog, operating consistently with organizational standards, and present backlog items with squads and external team members.
- Seek input from product, process, and technology areas to balance time-sensitive improvements for technical and product health.
- Collaborate with internal team members across UX, Technology, Vendors, Risk, Compliance, and Security.
- Influence leaders, squads, and peers on product strategy, roadmap items, OKRs, and upcoming releases.
- Practice agility in discovering and delivering value continuously.
What We're Looking For
- A Bachelor’s degree in a related field plus 3 years of experience in Product Management/Delivery (e.g., product analyst, user researcher, product owner), or 5 years of relevant work experience.
Nice to Have
- Experience determining Product Market Fit and defining a Go-to-Market strategy.
- Familiarity with Agile Product Management tools.
Technical Stack
- A/B testing tools
- DevOps practices
- Data models and analytics
- Querying languages
- Automation and metrics tools
Team & Environment
You will be a member of the X team within the X Division.
Benefits & Compensation
- Travel Perks: Access to 365 destinations on more than 6,800 daily flights across the global network for employee, family, and friends.
- Health Benefits: Health, dental, prescription, and vision benefits available from day one; includes virtual doctor visits and flexible spending accounts.
- Wellness Programs: Tools, resources, and support for personal wellness.
- 401(k) Program: Available upon hire; employer contributions available after one year depending on workgroup.
- Additional Benefits: Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises, and more.
American Airlines is committed to inclusion and diversity as the foundation of our dynamic workforce, supported by over 20 Employee Business Resource Groups.
