NinjaOne is looking for a Product & Market Intelligence Analyst to join our team. In this role, you’ll combine technical evaluation, product research, and market analysis to provide actionable insights that guide product strategy, empower sales, and strengthen marketing positioning. You’ll also own and manage internal demo environments, ensuring our teams have reliable tools and data for showcasing product capabilities.
What You'll Do
- Research, track, and analyze competitors’ products, features, roadmaps, pricing, and positioning
- Build structured feature matrices, product assessments, and deep-dive reports for both technical and business audiences
- Translate technical findings into clear, actionable insights for executives, product managers, sales, and marketing
- Monitor industry trends, analyst reports, funding news, acquisitions, and technology shifts
- Provide on-demand support for product positioning, strategic planning, and sales enablement
- Maintain and administer internal demo and test environments, ensuring they are consistent, accurate, and easy to use
- Configure and validate solutions to ensure accurate representation of product functionality
- Build test data, scenarios, and technical demonstrations that highlight product strengths
- Support sales engineers and enablement teams with demo preparation and environment reliability
- Deliver live product demonstrations during webinars, workshops, and customer-facing events
- Partner with Product Management to influence roadmap with competitive insights
- Partner with Marketing to ensure external messaging aligns with market realities and competitive positioning
- Partner with Sales and Sales Enablement to train teams, deliver competitive intelligence sessions, and support deal strategy
- Present findings in a personable, engaging way to both technical and non-technical stakeholders
- Participate in prospect- and customer-facing webinars, showcasing product capabilities and market differentiators
What We're Looking For
- 2+ years in Product Analysis, Market Research, Technical Sales Engineering, or related roles
- Strong understanding of technical concepts (cloud, SaaS, endpoint management, IT operations, or cybersecurity)
- Excellent presentation, communication, and storytelling skills
- Experience working cross-functionally with product, sales, and marketing
- Hands-on ability to evaluate software products and translate findings into clear business insights
- Analytical mindset with ability to simplify complex technical and market data
- You align with our values Curiosity, Integrity, Kindness, Humility, Builders and are committed to creating an environment where these values flourish
Nice to Have
- Familiarity with Managed Services, IT Operations, or Enterprise SaaS environments
- Experience managing demo labs or test environments
- Knowledge of sales enablement tools and processes
- Experience speaking in webinars, workshops, or live customer events
Benefits & Compensation
- Medical, dental, and vision insurance
- 401(k) plan
- Unlimited PTO
- Opportunity for growth and advancement
- For roles based in California, Colorado, New Jersey or Washington the base salary hiring range for this position is $130,000 to $140,000 per year
- For roles based in New York, the base salary hiring range for this position is $130,000 to $140,000 per year
Work Mode
This role follows a hybrid work model.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
