Role Overview
As a Senior Sales Engineer, you will serve as a bridge between technical teams and customer needs, working closely with Sales, Product, and Marketing to ensure solutions align with client objectives. Your expertise will help shape customer understanding of platform capabilities, overcome technical hurdles, and advance sales cycles through informed, consultative dialogue.
Key Responsibilities
- Engage directly with customers to assess technical environments and challenge existing workflows to identify improvement opportunities
- Lead technical discussions and product demonstrations, tailoring presentations to both technical and executive audiences
- Design and manage proof of concept initiatives, ensuring alignment with client requirements and successful validation
- Translate business challenges into technical solutions using in-depth knowledge of the platform and integration ecosystem
- Respond to technical inquiries in RFI, RFP, and security assessments with accuracy and strategic insight
- Stay ahead of competitive offerings by analyzing strengths and weaknesses to guide positioning strategies
- Collaborate across internal teams to relay customer feedback and influence product direction
- Travel as needed for customer meetings, industry events, and internal gatherings
Qualifications
- Minimum of five years in technical pre-sales or customer-facing engineering roles, preferably within SaaS environments focused on content governance or collaboration platforms
- Strong foundation in cloud infrastructure, network architecture, authentication protocols, and data security frameworks
- Proven ability to communicate complex technical concepts clearly to diverse audiences, including C-suite executives
- Skilled in consultative selling with a track record of identifying pain points and aligning solutions to business outcomes
- Highly collaborative, with a focus on listening, problem resolution, and driving customer satisfaction
- Self-motivated learner who actively shares knowledge with peers and clients
- Familiarity with the full sales lifecycle—from initial engagement to deployment and retention—is a plus
Work Environment
This is a hybrid position with flexibility for remote work across designated U.S. regions or from company offices. The role supports flexible scheduling and includes generous time-off policies to support personal well-being and work-life balance.
Compensation & Benefits
- Base salary range: $125,000 – $140,000 annually, plus commission-based incentives
- Comprehensive health coverage, including medical, dental, and vision plans
- 401(k) plan with company matching contributions
- Health Savings Account (HSA) with employer funding and Flexible Spending Account (FSA) options
- Generous paid leave, including up to 12 weeks of parental and 10 weeks of adoption leave
- Paid holidays and sick time
- Gym, mobile phone, and internet expense reimbursements
- Access to well-being resources, including mental health support and Employee Assistance Program (EAP)
- Perks such as discounted pet insurance, travel, electronics, and entertainment
- Lifetime access to a personal account on the company platform
- Benefits navigation through HealthJoy and virtual healthcare via One Medical
