OrderMesh is looking for a Product Manager, UX & Platform Experience to lead product strategy and own the end-to-end user experience for our Order Management platform. You'll be hands-on from concept to delivery, ensuring every workflow is intuitive, efficient, and built to scale across millions of orders daily.
What You'll Do
- Own the full UX process: user research, journey mapping, information architecture, wireframing, and high-fidelity prototyping.
- Conduct merchant and stakeholder interviews to surface pain points and translate findings directly into design decisions.
- Build and iterate on prototypes using AI-assisted tools to rapidly explore and validate concepts.
- Define and maintain a cohesive design system and interaction patterns across the platform.
- Write detailed UX specs, annotated wireframes, and interaction guidelines that engineering can build directly from.
- Validate delivered features against UX intent through hands-on QA and usability review.
- Establish and track usability metrics—task completion, error rates, time-on-task—and use data to drive continuous improvement.
- Own the product roadmap with UX at the center, balancing business priorities with user experience quality.
What We're Looking For
- 3+ years in Product Management with demonstrated, hands-on UX ownership—not just collaboration.
- Deep expertise in UX principles: information architecture, interaction design, usability heuristics, and accessibility standards.
- Proficiency in Figma—including auto layout, component libraries, variables, and prototyping—at a level beyond basic wireframing.
- Hands-on experience with AI-powered design tools such as v0, Galileo AI, Uizard, and Relume to accelerate UI generation and iteration.
- Ability to use AI assistants (Claude, ChatGPT) to generate user flows, stress-test logic, draft UX copy, and produce specs at speed.
- Strong understanding of front-end fundamentals (HTML, CSS, component-based architecture) to communicate precisely with engineers and ensure design fidelity.
- Experience conducting usability testing and synthesizing findings into prioritized, actionable improvements.
- Familiarity with usability testing tools such as Maze, Hotjar, or FullStory.
- Background in B2B and/or eCommerce platforms—understanding complex, data-dense workflows and how to make them feel simple.
Nice to Have
- Background in UX Design or Frontend Engineering.
- Experience building and maintaining design systems from the ground up.
- Familiarity with Confluence, Jira, or Portfolio for roadmap and delivery tracking.
- Experience with Scaled Agile Framework (SAFe).
Technical Stack
- Design & Prototyping: Figma, v0, Galileo AI, Uizard, Relume
- AI Assistants: Claude, ChatGPT
- Front-end Fundamentals: HTML, CSS
- Usability Testing: Maze, Hotjar, FullStory
Team & Environment
You'll join small, high-trust teams with real autonomy over architecture. We combine startup ownership with enterprise foundation and long-term financial stability, ensuring a direct line between what you build and how it performs in production.
