OrderMesh is looking for a Product Manager, UX & Platform Experience to lead product strategy and own the end-to-end user experience for our Order Management platform. You'll be hands-on from concept to delivery, ensuring every workflow is intuitive, efficient, and built to scale across millions of orders daily.

What You'll Do

Own the full UX process: user research, journey mapping, information architecture, wireframing, and high-fidelity prototyping.
Conduct merchant and stakeholder interviews to surface pain points and translate findings directly into design decisions.
Build and iterate on prototypes using AI-assisted tools to rapidly explore and validate concepts.
Define and maintain a cohesive design system and interaction patterns across the platform.
Write detailed UX specs, annotated wireframes, and interaction guidelines that engineering can build directly from.
Validate delivered features against UX intent through hands-on QA and usability review.
Establish and track usability metrics—task completion, error rates, time-on-task—and use data to drive continuous improvement.
Own the product roadmap with UX at the center, balancing business priorities with user experience quality.

What We're Looking For

3+ years in Product Management with demonstrated, hands-on UX ownership—not just collaboration.
Deep expertise in UX principles: information architecture, interaction design, usability heuristics, and accessibility standards.
Proficiency in Figma—including auto layout, component libraries, variables, and prototyping—at a level beyond basic wireframing.
Hands-on experience with AI-powered design tools such as v0, Galileo AI, Uizard, and Relume to accelerate UI generation and iteration.
Ability to use AI assistants (Claude, ChatGPT) to generate user flows, stress-test logic, draft UX copy, and produce specs at speed.
Strong understanding of front-end fundamentals (HTML, CSS, component-based architecture) to communicate precisely with engineers and ensure design fidelity.
Experience conducting usability testing and synthesizing findings into prioritized, actionable improvements.
Familiarity with usability testing tools such as Maze, Hotjar, or FullStory.
Background in B2B and/or eCommerce platforms—understanding complex, data-dense workflows and how to make them feel simple.

Nice to Have

Background in UX Design or Frontend Engineering.
Experience building and maintaining design systems from the ground up.
Familiarity with Confluence, Jira, or Portfolio for roadmap and delivery tracking.
Experience with Scaled Agile Framework (SAFe).

Technical Stack

Design & Prototyping: Figma, v0, Galileo AI, Uizard, Relume
AI Assistants: Claude, ChatGPT
Front-end Fundamentals: HTML, CSS
Usability Testing: Maze, Hotjar, FullStory

Team & Environment

You'll join small, high-trust teams with real autonomy over architecture. We combine startup ownership with enterprise foundation and long-term financial stability, ensuring a direct line between what you build and how it performs in production.