Lancaster, TX Hybrid Employment

Vay is hiring a Sr Product Manager, Command and Field Operations

About the Role

What You'll Do

Take end-to-end ownership of product initiatives that power remote fleet operations and field support for self-driving vehicles. Guide the product lifecycle from research and requirements through deployment and iteration, ensuring tools meet the needs of both internal teams and external customers.

Collaborate closely with engineers, UX designers, and operations specialists to define workflows for routing, monitoring, troubleshooting, and support. Translate complex operational challenges into intuitive software solutions that enhance fleet performance and reliability.

Establish clear product goals and track key performance indicators to measure readiness and impact. Serve as the main link between customer teams and internal development, gathering field insights during site visits and channeling feedback into the product roadmap.

Communicate progress, risks, and adjustments to leadership and stakeholders, adapting priorities based on evolving business and market conditions.

Requirements

  • Minimum of 8 years in product management, with a focus on operations, logistics, robotics, or autonomous systems
  • Proven track record delivering software in high-operations environments
  • Experience with web and mobile platforms for operations and remote monitoring
  • Ability to lead strategy and execution amid uncertainty
  • Strong collaboration skills with engineering and operational teams
  • Background in engineering, computer science, or a related technical field
  • Design-oriented mindset with experience working alongside UX researchers and interaction designers

Preferred Qualifications

  • Background in operations research, industrial engineering, or process optimization
  • Experience in autonomy, mobility, or supply chain domains
  • Work history in both startup and corporate settings

Benefits

  • Competitive salary with equity and biannual bonuses
  • Comprehensive medical, dental, and vision coverage, including infertility benefits
  • Flexible paid time off and generous parental leave
  • Onsite perks: dog-friendly workspace, catered meals, stocked kitchen, EV charging
  • 401(k) with Fidelity, commuter benefits, FSA, HSA, and dependent care options
  • Wellbeing programs: Headspace, One Medical, Gympass, Spring Health
  • Disability and life insurance coverage
  • Incentive programs for referrals and patents
Required Skills
Product ManagementOperations ManagementAutonomous VehiclesRoboticsSupply Chain ManagementLogisticsWeb Operations ToolsMobile Operations ToolsRemote Monitoring SystemsSoftware DeploymentStrategy and ExecutionUser Experience ResearchInteraction Design Product ManagementOperations ManagementAutonomous VehiclesRoboticsSupply Chain ManagementLogisticsWeb Operations ToolsMobile Operations ToolsRemote Monitoring SystemsSoftware DeploymentStrategy and ExecutionUser Experience ResearchInteraction Design
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About company
Vay
Vay rewrites the rules of urban mobility with its world-first Remote Driving technology on public streets. Customers tap a button and a car arrives with no one inside. The company is live in Las Vegas and scaling fast, with a mission to replace private car ownership with a faster, cleaner, door-to-door mobility model.
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Job Details
Department Command and Field Operations
Category product
Posted 5 hours ago