Tern Travel is hiring a Product Lead to join as our second product leader. You will own a product area or squad end-to-end, shipping valuable user-facing work every week. Your core mission is to drive product discovery with a focus on our travel advisors, write clear product requirements, and act as the connective tissue between users, engineering, design, and go-to-market.
What You'll Do
- Own a product area or squad end-to-end, shipping valuable user-facing work every single week.
- Drive product discovery with an obsessive focus on our travel advisors—through user calls, async feedback loops, and using the product yourself.
- Write exceptionally clear PRDs, slicing initiatives into focused, shippable parts that deliver value fast without overworking the team.
- Operate as the connective tissue between users, engineering, design, and go-to-market, bringing clarity, context, and ruthless prioritization.
- Use AI (and help us innovate how we use AI) across research, iteration, planning, and execution.
- Ensure tight feedback loops and empower teammates to move fast with autonomy and confidence.
- Constantly level up how we work: from process to quality bar to culture of ownership.
- Deeply understand and track our product quality—raising the bar proactively, not reactively.
- Make sure nothing falls through the cracks. We value people who hold it all in their head and notice what others miss.
What We're Looking For
- Clear thinking under pressure; an ability to simplify chaos and get to the root of the problem.
- Extreme ownership—you take responsibility for the outcome, not just your part of it.
- Obsessive attention to detail; you’re the kind of person who notices the edge case no one else brought up.
- Strong product instincts, with a feel for what great looks like (or hunger to get there).
- Excellent communication—crisp writing, contextual thinking, and ability to bring stakeholders along without over-managing.
- Comfort with pace—we ship weekly and expect product to lead the prioritization and scoping that makes that sustainable.
- A builder mindset—bias to action, comfort with ambiguity, and hunger to learn and improve rapidly.
Nice to Have
- Experience in fintech or travel, especially B2B2C platforms or marketplaces.
- Strong familiarity with AI tools, especially prompting, prototyping, or workflows in product.
Benefits & Compensation
- Competitive salary, equity, and benefits package.
Tern is committed to building a team that represents people from many different backgrounds and life experiences, reflecting our worldview coinciding with the users and customers we serve across the world.
