Expedia Group is hiring a Product Design Lead, Core Experiences. In this role, you will lead end-to-end experience design for complex traveler and partner journeys across our core product areas. You will define coherent, scalable communication systems across the Expedia ecosystem to ensure the right message reaches the traveler at the right moment.
What You'll Do
- Lead end-to-end experience design for complex traveler and partner journeys across core experiences such as booking, servicing, and communications, from problem framing through delivery and iteration.
- Translate ambiguous business problems, data insights, and customer needs into clear design hypotheses, flows, and interaction patterns that improve usability and business outcomes.
- Create and evolve interaction models, information architecture, and detailed UX deliverables like user journeys, wireframes, and prototypes that scale across platforms.
- Partner closely with Product, Engineering, Research, Data, and Content teams to define requirements, validate solutions, and ensure high-quality implementation.
- Advocate for design standards, accessibility, and design systems usage, contributing reusable patterns and guidelines that increase consistency and efficiency.
- Apply familiarity with AI-driven systems and AI/ML concepts to improve traveler and partner experiences, integrating solutions that enhance task completion, personalization, or support.
What We're Looking For
- Bachelor’s degree in Design, Human-Computer Interaction, a related field, or equivalent practical experience.
- 7 - 10+ years designing digital product experiences with deep experience in scaling complex systems.
- Experience delivering digital products as a UX or product designer, including demonstrated ownership of complex flows within a core product area.
- Proficiency in core UX skills including user flows, interaction design, information architecture, prototyping, and using qualitative and quantitative insights.
- Experience collaborating with cross-functional teams such as Product, Engineering, and Research to ship designs within technical and business constraints.
- Familiarity with AI-driven systems and applying foundational AI/ML concepts to real-world product problems in partnership with technical teams.
Nice to Have
- Experience owning end-to-end design for a domain area or journey (for example booking or servicing).
- Demonstrated ability to use qualitative and quantitative data, experimentation, and A/B testing to refine designs and drive measurable impact at scale.
- Experience working with or contributing to design systems, including creating reusable patterns, components, and guidelines.
- Experience designing for or alongside AI‑enabled features and safely integrating AI/ML‑enabled solutions that improve user outcomes.
- Advanced proficiency in prototyping complex, multi-step experiences and effectively communicating design decisions to senior partners.
Benefits & Compensation
- Medical/dental/vision insurance
- Paid time off
- Employee Assistance Program
- Wellness & travel reimbursement
- Travel discounts
- International Airlines Travel Agent (IATAN) membership
- The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees have the potential to increase their pay up to $277,000.00 based on ongoing performance.
Work Mode
This role follows a hybrid work model.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
