Shape meaningful experiences at the intersection of growth and safety
As a Product Designer on the Member Growth team, you'll design for real people navigating complex moments—joining a shared housing platform, proving identity, and building trust. Your work will directly influence how members access opportunities while safeguarding hosts and communities from harm.
What You’ll Do
- Design intuitive flows that support responsible growth, balancing accessibility with security
- Frame trust and verification challenges as human-centered problems, not just technical hurdles
- Advocate for clarity and fairness in every interaction, ensuring users understand not just what to do, but why
- Collaborate closely with Product, Customer Experience, Data, Legal, and Engineering teams to untangle systemic challenges
- Communicate the intent behind design decisions, grounding requirements in user needs and platform integrity
Who You Are
You approach design with empathy and precision. You’re comfortable with ambiguity, especially when it involves sensitive user contexts. You believe fairness isn’t optional—it’s foundational. You ask 'why' before accepting any requirement and can articulate the human impact behind design choices.
- You value steady, thoughtful progress over flashy solutions
- You see safety and verification as design problems first, enforcement problems second
- You thrive in cross-functional environments where collaboration shapes outcomes
This role is fully remote, with a focus on inclusive, asynchronous collaboration across time zones.
