Bangkok Hybrid Employment

Agoda is hiring a Product Design Lead, Checkout and Payments (Bangkok - Based, Relocation Provided)

About the Role

Drive end-to-end design strategy for core transaction flows, ensuring seamless, accessible, and high-performing user experiences across platforms.

Responsibilities

  • Own the design vision for checkout and payment interfaces
  • Collaborate with product managers and engineers to define feature requirements
  • Conduct user research to uncover pain points in transaction flows
  • Develop wireframes, prototypes, and high-fidelity designs
  • Optimize conversion rates through iterative testing
  • Ensure consistency across desktop and mobile platforms
  • Lead usability testing and analyze behavioral data
  • Mentor and support junior designers on the team
  • Define and maintain design system components for payments
  • Work closely with UX researchers to validate design decisions
  • Translate business goals into intuitive user experiences
  • Present design concepts to stakeholders and leadership
  • Incorporate accessibility standards into all deliverables
  • Balance user needs with technical constraints
  • Drive design sprints for rapid prototyping
  • Evaluate third-party payment integrations from a UX perspective
  • Stay current with global payment trends and security standards
  • Improve trust and transparency in transaction messaging
  • Collaborate with data analysts to interpret funnel metrics
  • Ensure compliance with regional regulations in design
  • Facilitate cross-functional workshops with engineering and product
  • Champion user-centered design practices across teams
  • Iterate on designs based on A/B test results
  • Manage design timelines within agile development cycles
  • Advocate for design quality in high-pressure launch environments

Compensation

Competitive salary with performance-based incentives

Work Arrangement

On-site with hybrid flexibility

Team

Part of the core product design team focused on transactional experiences

Why This Role Matters

The checkout process is a critical moment in the customer journey, directly impacting conversion and trust. This role shapes how millions complete bookings globally, ensuring the experience is smooth, secure, and intuitive across diverse markets.

What We Offer

  • Relocation support for international hires
  • Opportunities for professional growth and leadership
  • Collaborative, design-driven culture
  • Exposure to complex, large-scale user challenges
  • Inclusive environment with global teams

Relocation and visa sponsorship provided for qualified candidates

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About company
Agoda
Agoda connects people to destinations and experiences with great deals across millions of hotels and holiday properties, flights, and experiences worldwide. Founded in 2005 and part of Booking Holdings [NASDAQ: BKNG], Agoda uses data and technology to make travel easier.
All jobs at Agoda Visit website
Job Details
Department Checkout and Payments
Category other
Posted an hour ago