UnitedHealth Group / Optum is looking for a Product Analyst to drive user-centric product development within our healthcare technology teams. In this role, you will own feature delivery from ideation to release, ensuring our products directly address user needs and pain points.
What You'll Do
- Lead one or two agile teams, ensuring effective execution of Scrum events, sprint planning, and PI planning to deliver roadmap commitments on time.
- Take full accountability for the delivery of assigned features in alignment with roadmap priorities and timelines.
- Own the complete lifecycle of assigned product features—from ideation and design through development, testing, and release.
- Collect, analyze, and document product requirements based on stakeholder inputs.
- Maintain Zero Distance from End Users by designing features that directly address user needs.
- Collaborate with design teams to create intuitive, simple, and user-friendly wireframes.
- Develop clear and detailed user stories in Gherkin format with well-defined acceptance criteria.
- Partner closely with operations and cross-functional teams to ensure transparency and timely updates.
- Facilitate weekly stakeholder meetings and provide regular progress reports.
- Work with QA teams to manage defect resolution and oversee User Acceptance Testing for smooth releases.
- Prepare comprehensive release notes, feature documentation, user guides, and in-app tutorials.
- Conduct training sessions to drive adoption and ensure successful rollout of new features.
- Champion best practices and process improvements within agile teams.
- Respond promptly to queries from the Support team and ensure timely resolution of issues.
What We're Looking For
- Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or Business Administration.
- 3+ years of experience in business analysis or product management within a technology-driven environment.
- Hands-on experience working in Agile/Scrum frameworks, including managing or supporting agile teams.
- Solid understanding of product lifecycle management and agile methodologies.
- Proficiency in writing user stories, epics, and acceptance criteria (Gherkin format preferred).
- Familiarity with JIRA, Confluence, or similar agile project management tools.
- Basic knowledge of UI/UX principles and ability to collaborate on wireframes.
- Understanding of data-driven decision-making and ability to interpret analytics.
Nice to Have
- Exposure to US healthcare technology, risk adjustment, or coding platforms.
- Certification in Agile (CSPO, SAFe PO/PM) or similar frameworks.
- Experience with AI-driven products or automation workflows.
- Knowledge of risk adjustment coding and compliance requirements.
- Comfortable working in a global delivery model with onshore/offshore collaboration.
Technical Stack
- JIRA
- Confluence
- Gherkin
Team & Environment
You will lead one or two agile teams and work with cross-functional teams including engineering, design, operations, and support.
Our culture is guided by inclusion, talented peers, comprehensive benefits, and career development opportunities. We are committed to helping people live healthier lives, making the health system work better for everyone, mitigating our environmental impact, and delivering equitable care.
