Responsibilities
- Manage Agile Teams: Lead one or two agile teams, ensuring effective execution of Scrum events, sprint planning, and PI planning to deliver roadmap commitments on time
- Feature Ownership: Take full accountability for the delivery of assigned features in alignment with roadmap priorities and timelines
- End-to-End Lifecycle Management: Own the complete lifecycle of assigned product features-from ideation and design through development, testing, and release
- Requirement Gathering & Validation: Collect, analyze, and document product requirements based on stakeholder inputs. Validate designs and solutions with stakeholders to ensure alignment. Maintain Zero Distance from End Users by designing features that directly address user needs and pain points
- User-Centric Design: Collaborate with design teams to create intuitive, simple, and user-friendly wireframes that enhance usability and efficiency
- Story Writing: Develop clear and detailed user stories in Gherkin format, including well-defined acceptance criteria to guide development
- Stakeholder Collaboration: Partner closely with operations and cross-functional teams to ensure transparency and timely updates. Facilitate weekly stakeholder meetings and provide regular progress reports on feature development
- Testing & UAT: Work with QA teams to manage defect resolution and oversee User Acceptance Testing for smooth releases
- Release Management: Prepare comprehensive release notes and feature documentation that are clear, actionable, and easy to understand
- Training & Adoption: Create user guides, in-app tutorials, and conduct training sessions to drive adoption and ensure successful rollout of new features
- Continuous Improvement: Champion best practices and process improvements within agile teams to enhance delivery efficiency and product quality
- Support Handling: Respond promptly to queries raised by the Support team and ensure timely resolution of issues
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Requirements
- Education & Experience: Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or Business Administration
- Education & Experience: 3+ years of experience in business analysis, or product management within a technology-driven environment
- Education & Experience: Hands-on experience working in Agile/Scrum frameworks, including managing or supporting agile teams
- Education & Experience: Exposure to US healthcare technology, risk adjustment, or coding platforms is a solid advantage
- Technical Skills: Solid understanding of product lifecycle management and agile methodologies
- Technical Skills: Proficiency in writing user stories, epics, and acceptance criteria (Gherkin format preferred)
- Technical Skills: Familiarity with JIRA, Confluence, or similar agile project management tools.
- Technical Skills: Basic knowledge of UI/UX principles and ability to collaborate on wireframes
- Technical Skills: Understanding of data-driven decision-making and ability to interpret analytics
Nice to Have
- Certification in Agile (CSPO, SAFe PO/PM) or similar frameworks.
- Experience with AI-driven products or automation workflows
- Knowledge of risk adjustment coding and compliance requirements
- Comfortable working in a global delivery model with onshore/offshore collaboration.
