Work Setup: Onsite
Location: MOA, Pasay
Function: Training
Requirements:
• At least 2 years in college (No back subjects)
• Minimum 2 years in BPO with at least 1 year as Process Trainer (Financial, Healthcare, or Insurance)
Job Responsibilities:
• Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs
• Strong communication and presentation skills, with the ability to engage and motivate trainees
• Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions
• Proficiency in using training and learning management systems, as well as other relevant software and technologies
• A strong understanding of call center operations, customer service best practices, and industry regulations
Apply on company website Pasay City, Metro Manila, Philippines On-site Full-time