Google is looking for a Process Executive to join our team focused on enriching the world’s geographic data. In this role, you will research and outreach to government and non-government entities to collate authoritative data that improves the accuracy of Google Maps.
What You'll Do
- Conduct research in assigned cities across geographies to collate data from approved sources to enhance Google Maps accuracy.
- Communicate Google's geo mission to authoritative entities and engage with potential partners to share basemap data, primarily through promotion of the Geo Data Upload (GDU) Tool.
- Liaise between external partners and Google stakeholder teams to convey requirements, validate data, and coordinate updates.
- Report details of outreach and operational issues to the GDO Outreach Operations Lead, including project status and insights on partners.
- Manage and track all data submissions with GDO operations teams and external partners.
- Update information in internal planning tools and platforms, logging all research, outreach, rejections, and submissions.
- Document deliverables such as number of partners contacted, data sources identified, data sets submitted, and edits made.
- Address and resolve external partner queries associated with the project.
- Troubleshoot process and operational issues reported by authoritative data sources, developing a deep understanding of data formats and structures.
- Manage the data pipeline from receiving partner data to creating launch schedules, ensuring high data quality.
- Utilize Google and non-Google owned tools to engage with new partners and track communications.
What We're Looking For
- 0-1 year of experience working in digital/technology companies with tech products.
- Experience in Business Development and B2B partnerships/sales, customer service.
- Expertise in Salesforce.com and Google Drive.
- Knowledge in Geographic Information System tools.
- Excellent communication skills in a local language (Arabic/Thai/Indonesian proficiency) and English.
Technical Stack
- Salesforce.com
- Google Drive
- Geographic Information System tools
- Google's Geo Data Upload Tool
Team & Environment
Part of the GDO Outreach Operations team, reporting to the GDO Outreach Operations Lead.
Google is an equal opportunity employer.
