Salesforce is looking for a Principal Technical Architect to join our Healthcare (Regulated Industries) team. This role is a pre-sales position where you will partner directly with customers to drive digital transformation and support sales. You will act as a trusted advisor, developing solutions using Salesforce's suite of products and guiding technical strategy.
What You'll Do
- Work with Payers, Providers, Pharma and Medtech companies to solve technical challenges using Salesforce solutions.
- Develop relationships with customer IT stakeholders to explain how Salesforce fits into their overall technology strategy.
- Act as a trusted advisor, guiding customers towards solutions with the greatest likelihood of long-term success.
- Hone knowledge of the Salesforce platform through hands-on training in customization, integration, and service delivery.
- Evangelize the value proposition of the Salesforce Platform including Hyperforce, Data 360, Agentforce, Mulesoft, Informatica, Slack and more.
- Understand and advise on the broad ecosystem of ISV and partner solutions that integrate with Salesforce.
- Guide deal strategy by providing insight into the technical buyer and crafting influence strategies.
- Keep current with partner and competitive technologies to contextualize proposed solutions.
- Highlight insights from customer conversations with product teams to align with market needs.
- Share knowledge, best practices, and lessons learned with the broader solution engineering teams.
- Continue to develop as a technologist and presales professional in a supportive team environment.
What We're Looking For
- Ability to understand business & IT requirements, translate needs into a compelling solution, and present to executive, technical, and business audiences.
- Exceptional executive presence and proven ability to articulate complex topics to C-suite leaders and technical practitioners.
- Deep knowledge of enterprise software applications and their delivery.
- Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java or C#, JavaScript, python, Ruby, etc.).
- Database and data management fundamentals.
- Web and mobile application development and architecture.
- Application lifecycle management.
- Integration principles and tools.
- Enterprise data management tools and methods.
- Process orchestration.
- Principles of network, application, and information security.
- Experience with machine learning concepts (predictive and generative AI), plus the ability to communicate value to diverse audiences.
- Deeply research, evaluate, and experiment with emerging AI and Data technologies.
- Strong oral, written, presentation, and interpersonal communication and relationship skills.
- Strategic thinker, thought leadership and comfort communicating with executive audiences.
- Excellent time management skills and the ability to support multiple, concurrent projects.
- Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
- Willing and able to travel domestically.
- Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience.
Nice to Have
- Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role.
- Experience in roles that required working hands-on to build, implement, administer, or maintain enterprise software.
- Understanding of risk mitigation, compliance and security.
- Experience with design thinking, persona-based discovery or other innovation techniques.
- Industry experience in Healthcare or Life Sciences space.
- Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges.
Technical Stack
- Salesforce Platform, Hyperforce, Data 360, Agentforce, Mulesoft, Informatica, Slack
- Apex, Node, Go, R, Java, C#, JavaScript, Python, Ruby
Team & Environment
The Healthcare (Regulated Industries) Technical Architect team works in a fast-paced, team-driven environment.
Benefits & Compensation
- Time off programs
- Medical, dental, vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
- Typical base salary range is $173,460 - $231,980 annually. In California, New York, and select cities in Boston, Chicago, Seattle, and Washington DC, the range is $190,750 - $255,150 per year.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
