Salesforce is hiring a Principal Technical Architect to be a customer-facing enterprise domain expert within our pre-sales organization. You will apply broad technical skills, industry knowledge, and business acumen to support sales teams in developing value propositions for digital transformation and cloud adoption. This role is a subject matter expert in business strategy, application architecture, data, integration, security, cloud computing, AI, and analytics.

What You'll Do

Support sales teams in developing Salesforce value propositions aligned to customers' business strategies on digital transformation and cloud adoption.
Determine which Salesforce and third-party technologies to leverage in customer-driven architectures based on product knowledge, industry experience, and architecture methodologies.
Lead key discussions and considerations around change programs from both a business and technical perspective.
Help sales teams develop specific, repeatable propositions and go-to-market strategies.
Participate in the delivery of solution best practices, reference architectures, educational sessions, and industry summits to customers, partners, and internal audiences.

What We're Looking For

Ability to understand business & IT department requirements, translate business needs into a compelling solution, and present recommendations to executive, technical, and business audiences.
Deep knowledge of enterprise software applications and their delivery.
Some coding experience and a willingness to work with code (e.g., Apex, Node, Go, R, Java, C#, JavaScript, Python, Ruby).
Database and data management fundamentals.
Web and mobile application development and architecture.
Application lifecycle management.
Integration principles and tools.
Enterprise data management tools and methods.
Process orchestration.
Principles of network, application, and information security.
Strong oral, written, presentation, and interpersonal communication and relationship skills.
Strategic problem solver with thought leadership and comfort communicating with executive audiences.
Excellent time management skills and the ability to support multiple, concurrent projects.
Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.
Willing and able to travel domestically.
Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, other STEM degrees or equivalent work experience. Graduate study is a plus.

Nice to Have

Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions.
Experience in roles that required working hands-on to build, implement, administrate, or maintain enterprise software (e.g. software engineer, implementation architect, integration architect, or similar).
Understanding of risk mitigation, compliance and security in the context of enterprise software.
Experience with design thinking, persona-based discovery or other innovation techniques.
Proven experience in a specific field, vertical or market segment.
Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges.
Hands-on experience with Agentic AI & Agentforce, Prompt Engineering & Large Language Models (LLMs), Generative AI Architecture, Salesforce Data360, and Salesforce Flow & Orchestration.

Technical Stack

Apex, Node, Go, R, Java, C#, JavaScript, Python, Ruby
Salesforce platform
Agentic AI frameworks
Large Language Models (LLMs)
Salesforce Data360
Salesforce Flow

Team & Environment

This is a pre-sales customer-facing role supporting sales teams.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.