RTX is hiring a Principal Specialist, Learning Operations to drive seamless execution and delivery of Learning & Development (L&D) programs. You will help build learning operations standards and manage logistics for program delivery across the organization.
What You'll Do
- Manage end-to-end delivery for prioritized learning programs across the L&D function.
- Calendarize learning sessions for in-person and virtual instructor led programs.
- Load course dates for enrollment within the LMS and manage enrollments.
- Manage logistics for in-person delivery: hotel/vendor/venue management, food & beverage, materials management.
- Monitor L&D course enrollments and partner with L&D team to recommend adjustments to course schedules.
- Create surveys for use in L&D programs and create reports and post-training survey analytics.
- Assist with the management of internally created content, helping identify content that needs to be updated, adjusted, or retired.
- Support the process definition and process improvement of vendor insourcing / outsourcing efforts.
- Work with the learning operations lead to define new processes necessary to execute programs internally or transition externally.
- Execute work transfer efforts according to phased roadmap and identify any critical gaps and resourcing requirements.
- Partner across the L&D function to develop and document processes through Standard Work.
- Leverage the CORE Operating System to improve domain maturity.
- Organize and control Standard Work, templates, filing structures, etc.
- Manage and maintain the calendar of all learning and development activities for the L&D function.
- Monitor/enhance internal team storage sites to ensure effective organization of resources.
- Monitor the L&D Mailbox and triage to internal L&D team members.
- Manage translations with vendor partners across L&D programs.
- Participate in cross-team projects for key initiatives, as assigned.
- Travel up to 20% to support team meetings and program execution.
What We're Looking For
- A University Degree or equivalent experience and minimum 5 years prior relevant experience, OR an Advanced Degree in a related field and minimum 3 years experience.
- Prior experience with Microsoft 365 applications (Teams, Word, Excel, PowerPoint).
- Project or program management, organization, and the ability to deliver timely, quality projects.
- Relevant experience in Human Resources, Learning, or Talent Development.
- Ability to pull reports, manage data, and partner with L&D leaders to draw analytic conclusions.
- Prior experience being an effective collaborator with the ability to build partnerships with internal and external stakeholders.
- Analytical skills, with the ability to interpret and utilize data to make decisions.
Nice to Have
- Exceptional organization, time-management, and prioritization skills.
- Ability to work within a fast-paced, high-growth environment, demonstrating agility and flexibility, with minimal supervision.
- Experience with events management, including in-person and virtual events.
- Experience working with Learning Management Systems.
- Familiarity with Workday features and functionality.
Technical Stack
- Microsoft 365 applications (Teams, Word, Excel, PowerPoint)
- Learning Management Systems (LMS)
- Workday
Team & Environment
Part of the Learning & Development function, you will partner across L&D and work with the learning operations lead.
Benefits & Compensation
- Parental (including paternal) leave
- Flexible work schedules
- Achievement awards
- Educational assistance
- Child/adult backup care
- Medical, dental, vision, life insurance
- Short-term and long-term disability
- 401(k) match
- Flexible spending accounts
- Employee assistance program
- Employee Scholar Program
- Paid time off
- Holidays
- Compensation: $82,000 USD - $164,000 USD
Work Mode
This is a fully remote position open to candidates in the U.S.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class.
