Hybrid

Zoom is hiring a Principal People Scientist

Responsibilities

  • Working cross-functionally with product, data science, marketing, sales, and customer success teams to enhance the core product offering, survey methodologies, benchmarks, and insight reporting.
  • Developing and refine scalable frameworks and methodologies for impact-driven listening (e.g., drivers of engagement, predictive models, ROI models).
  • Mentoring other team members, and act as a subject matter expert on people analytics and organizational psychology within Workvivo.
  • Leading the organization’s research strategy and scientific point of view, shaping how evidence and insight underpin our brand, products, and customer communications.
  • Defining and executing a forward-looking research agenda that advances our understanding of workforce dynamics.
  • Translate complex science into clear, credible, and approachable content for diverse audiences, from CHROs and analysts to users and internal teams.
  • Developing science-backed messaging, user enablement materials, and survey and measurement taxonomies.
  • Ensuring our thought leadership and product philosophy are grounded in rigor and relevance.
  • Serving as a visible ambassador of our science. Presenting at webinars and events, advising strategic customers, and representing our perspective to industry analysts and the broader people analytics community.

Requirements

  • Have a Master’s or PhD in Organizational Psychology, Behavioral Science, HR Analytics, or similar discipline, or equivalent experience.
  • Possess 10+ years of experience in organizational psychology, people analytics, employee engagement, or a related field.
  • Have experience in a consulting, client-facing, or advisory role, ideally within a SaaS or HR Tech company.
  • Demonstrate experience working with employee survey platforms (e.g., Glint, Qualtrics, Culture Amp, Peakon, Medallia, etc.).
  • Have familiarity with statistical techniques (e.g., regression, factor analysis, correlation) and software (e.g., SPSS, R, Python, or Excel).
  • Have expertise in employee engagement, organizational behavior, and survey methodology.
  • Have exceptional analytical skills with the ability to interpret complex data and communicate insights to non-technical audiences.

Benefits

  • A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Work Arrangement

Hybrid

Additional Information

  • Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 03/02/26
  • Our structured hybrid approach is centered around our offices and remote work environments.
Required Skills
People AnalyticsEmployee Engagement
About company
Zoom
Zoom helps people stay connected so they can get more done together. We build the best collaboration platform for the enterprise, with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
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Job Details
Category other
Posted 4 months ago