Responsibilities
- Prospecting new clients and generating leads for sales suites including building and managing a sales pipeline from scratch.
- Conducting sales presentations and tours to showcase premium seating areas.
- Communicating effectively with clients to understand their needs and preferences.
- Developing creative uses for suites beyond traditional events.
- Establishing pricing strategies and negotiating contracts for suites to maximize revenue.
- Meeting sales suite goals and objectives as well as tracking performance metrics and adjusting strategies based on knowledge gained.
- Building and maintaining strong relationships with clients to ensure repeat business.
- Coordinating all aspects of suite events, including catering, staffing and logistics and working closely with ticketing, catering and operations to ensure flawless execution.
- Serving as the primary point of contact for suite holders on contract questions, event access, and service-related concerns.
- Quickly responding to and troubleshooting issues that might arise during events.
- Maintaining accurate tracking of bookings, attendance and upcoming event inventory.
- Identifying new revenue opportunities (VIP parking, exclusive access, bundled experiences)
- Developing, documenting, and maintaining standard operating procedures (SOPs) for premium seating sales, event execution, and suite-holder experiences.
- Assisting with the sales and promotion of other venue spaces during periods of lower premium seating demand to support overall venue revenue goals and maximize campus utilization.
Requirements
- Background in managing budgets to include revenue and expenses.
- Strong prospecting experience and pipeline creation skills.
- Analyzing sales data and identifying revenue growth and opportunities.
- Monitoring the market for trends and best practices to stay current.
- Excellent customer services and interpersonal skills and strong organizational skills.
- Proven ability to generate leads, close sales and negotiate contracts.
- Experience in premium sales, suite sales or high end event sales (stadium, arena, convention center preferred)
- Excellent oral and written communication skills.
- High EQ and interpersonal skills.
- This job may be a great fit if: You embrace the startup nature of the organization, and no job is below you.
- You are detail and results oriented.
- You are an entrepreneurial self-starter.
- You are a skilled problem solver who takes initiative and can communicate clearly with internal and external stakeholders.
- You act with respect, competency, and integrity.
- You work well as part of a team.
- You excel at functioning in high pressure situations while maintaining a calm, professional manner.
- You are a collaborator by nature and seek to find ways to compromise.
- You demonstrate excellent communication and interpersonal skills.
- You have great time management and prioritization skills.
- You are results oriented and exercise sound judgment in your work.
- You have a track record of being dependable.
- You are excited about the opportunity to grow with the organization.
- You are all-in on the mission of the National Western Center.
Benefits
- family-friendly benefits and flexible work hours to all our employees.
- Medical, dental and vision coverage starting Day 1
- Paid time off
- Paid parental leave
- 401k plan with a 4.00% company match
- Support for community involvement
Work Arrangement
Hybrid
Team
Structure: small, nimble, collaborative, creative, and entrepreneurial team
Additional Information
- This role is physically demanding, requiring standing, walking, lifting, bending for long periods of time.
