Our Mission
We're transforming financial accessibility across the African continent.
In 2017, more than half of Sub-Saharan Africa's population lacked banking services. This stemmed from prohibitive fees, distant branches, and limited card acceptance. Consequently, individuals stored savings unsafely, small business owners faced predatory lending, and parents endured lengthy cash payment processes.
We're revolutionizing financial services by creating accessible, fee-free, instantaneous solutions universally accepted. Even in regions with unreliable infrastructure, our mobile platform enables seamless monetary transactions. Since our 2017 launch in Senegal offering deposit, withdrawal, and payment services, we've expanded to millions of users across nine countries.
Our objective is pioneering continent-wide digital financial transformation.
How You'll Help Us Achieve It
As the largest financial institution in Senegal with over 7 million users, we're still exploring our product's potential impact.
Customer and agent proximity is crucial. As a Premium Cash Assistant, you'll serve as the primary contact point. Under the Premium Cash Officer's supervision, you'll manage daily transaction reconciliation in our upcountry agency.
Your responsibilities include:
• Supporting agent liquidity management
• Providing comprehensive service support
• Maintaining premium point reconciliation
• Ensuring accurate transaction recording
• Requesting fund rebalancing
• Reporting discrepancies
• Identifying fraudulent activities
Key Details:
• Upcountry location
• Burkina work authorization required
• 6-month fixed-term contract
• Comprehensive health coverage
• Parental support benefits
• Lifestyle subsidies
• Communication allowances
• Workplace amenities
Requirements:
• 2+ years cash management experience
• Finance/Economics/Mathematics degree
• Fluent French
• Customer service background
• High vigilance and integrity
• Familiarity with digital financial products
• Multilingual capabilities preferred
Ideal Candidate Characteristics:
• Extreme detail orientation
• Proactive goal achievement
• Project ownership
• Intellectual curiosity
• Problem-solving creativity
• Communication excellence
• Adaptability
• Resilience
Our Team:
• Expanding across multiple African nations
• Passionate about accessible financial services
• Emphasizing employee autonomy
• Backed by prestigious global investors
• Recognized revenue performers
Application Process:
Submit comprehensive application materials demonstrating alignment with our mission and role requirements.
We celebrate diversity and ensure inclusive employment opportunities.
This position is no longer available
Remote (Country)