Responsibilities
- Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear
- Create presentations, demos, and training content that translate complex systems into clear, compelling narratives
- Translate customer and partner needs into structured, actionable feedback that informs product direction
- Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments
- Support both inbound opportunities and proactive outbound engagement with high-potential customers and partners
- Build and maintain lab environments to test, validate, and refine real-world solutions
Requirements
- Strong technical background required, with a solid foundation in networking concepts preferred
- Clear communicator who can translate complex technical concepts for both technical and executive audiences
- Strategic and systems-oriented thinker who can connect individual problems to broader patterns and solutions
- Comfortable operating in fast-paced, ambiguous environments while engaging with a high volume of customers and partners
Nice to Have
- Embraces AI and LLMs to scale learning, problem-solving, and creative output efficiently
Benefits
- Latest Ubiquiti gear to build and maintain a home lab
- Fully paid, high-coverage medical, dental, and vision insurance
- Opportunity to directly influence products used by millions worldwide
- Flexible, hybrid work environment
Work Arrangement
Hybrid
Additional Information
- Latest Ubiquiti gear to build and maintain a home lab
- Flexible, hybrid work environment
