Horizon Recovery is looking for a Practice Administrator/Director of Operations to provide hands-on leadership for our growing two-location Sleep Medicine practice. You will ensure smooth daily operations, exceptional patient experience, strong financial performance, staff development, and regulatory compliance.
What You'll Do
- Oversee day-to-day operations for both practice locations, ensuring smooth workflow and scheduling efficiency.
- Develop, implement, and monitor operational policies and procedures.
- Oversee the DME (CPAP) department, staff, and operational performance.
- Develop and manage the practice budget, forecasting, and reporting; oversee billing and coding operations.
- Monitor accounts receivable and payable to improve collections and reduce aging.
- Ensure compliance with HIPAA, OSHA, CMS guidelines and applicable regulations.
- Ensure a high standard of patient service and satisfaction, addressing complaints promptly.
- Recruit, train, and supervise administrative, clinical, and support staff.
- Provide leadership oversight for sleep lab operations and support staff.
- Partner with the physician owner to develop long-term strategic goals and identify expansion opportunities.
- Oversee EHR and practice management system effectiveness and staff training.
What We're Looking For
- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
- 5+ years of experience in medical practice management or healthcare operations.
- Strong knowledge of healthcare regulations (HIPAA, OSHA, CMS).
- Experience managing financial operations including budgeting and revenue cycle.
- Proven leadership experience managing teams and performance.
- Strong communication, organization, and problem-solving skills.
- Proficiency with EHR systems, practice management software, and Microsoft Office.
Nice to Have
- Master’s degree in a related field.
- Experience in sleep medicine, pulmonary, specialty practices, or multi-location healthcare.
- Experience overseeing DME operations and CPAP workflows.
Technical Stack
- EHR systems
- Practice management software
- Microsoft Office
Team & Environment
You will manage both clinical and administrative teams for both locations, reporting directly to the physician owner. The team includes the physician owner and four nurse practitioners, supported by a dedicated administrative, clinical, and DME team.
Work Mode
This is a remote position.
Horizon Recovery is an equal opportunity employer.
