CrossCountry Mortgage is looking for a Post Closing Analyst to research and document the full loan activity cycle from delivery through purchase. In this role, you will conduct internal audits on suspended loans, investigating deficiencies and sharing findings with the Post Closing and Post Purchase teams.
What You'll Do
- Manage a daily pipeline of loans requiring audit and meet a required minimum number of audited files.
- Participate in internal audits by executing assigned tasks according to department methodology and standards.
- Complete work within established timeframes with guidance from your Manager.
- Confirm the validity of fees charged and allocate costs to the proper departments.
- Conduct effective root cause analysis for identified findings.
- Review and analyze loan history and milestone timelines within LOS systems.
- Accurately document completed work and findings clearly and concisely.
- Oversee the PA Reconciliation shared mailbox and provide updates to secondary partners.
- Log all curtailed and aged loans into the AMPED system.
- Actively participate in meetings with Post Closing management and provide updates.
- Learn how to effectively incorporate data analytics.
- Actively seek out knowledge in assigned audit activity areas.
- Support innovative ideas, new technologies, and improved methods.
What We're Looking For
- High school diploma or equivalent.
- Familiarity with mortgage loan processes.
- Proven analytical and critical thinking skills.
- Skill in working independently with advanced decision-making skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
Nice to Have
- 1+ year of experience in loan processing or mortgage auditing.
- Experience with Encompass.
Technical Stack
- Encompass
- AMPED system
- Microsoft Office (Word, Excel, Outlook)
Team & Environment
You will collaborate closely with the Post Closing and Post Purchase teams, reporting to a Manager. CrossCountry Mortgage fosters an entrepreneurial spirit, a culture driving employee engagement, total transparency from the top down, and unwavering cross-departmental support.
Benefits & Compensation
- Medical, dental, and vision insurance
- 401K plan
- Company-provided short-term disability
- Employee assistance program
- Wellness program
- Hourly rate: $24.03 - $31.25
CrossCountry Mortgage supports equal employment opportunity in hiring, development, and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law.
