ICF is seeking a PMO Director / Program Operations Manager to provide senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives. In this role, you will be responsible for managing the day-to-day execution of programs across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement.
What You'll Do
- Establish and maintain integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities.
- Coordinate cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements.
- Oversee onboarding of new team members and establish structured processes for training, documentation standards, workflow integration, and role clarity across workstreams.
- Ensure staff understand compliance expectations, reporting cycles, and governance processes.
- Monitor operational risks, identify pacing or compliance concerns, and escalate issues to senior leadership as appropriate.
- Oversee preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready.
- Supervise analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams.
- Support rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls.
What We're Looking For
- Bachelor’s degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or a related field.
- Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives.
- Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements.
- Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement.
- Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff.
- Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings.
- Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments.
Nice to Have
- Master’s degree.
- PMP certification.
- Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks.
Work Mode
This is a remote position based in Florida.
We are an equal opportunity employer and will consider for employment qualified applicants with arrest and conviction records.
