Allegheny Health Network is looking for a Pharmacy Operations Specialist to provide expert assistance and support for pharmacy operations, automated dispensing systems, information systems, and billing work queues. You will play a key role in ensuring operational efficiency and medication safety across our pharmacy services.
What You'll Do
- Provide professional consultative oversight for pharmacy workflows, efficiency, and automated systems.
- Develop, monitor, and assess technical workflow including staffing, automated dispensing systems, and computer systems.
- Support pharmacy management in the implementation of initiatives and coordinate daily workflow, including staffing adjustments.
- Maintain scheduling, including the technician master schedule, and act as a contact for payroll questions and timekeeping.
- Coordinate and participate in the orientation and training of new employees, including competency assessment.
- Train staff on new informatics functionality and enhancements, and provide ongoing system support and troubleshooting.
- Perform controlled and non-controlled substance audits and assure data integrity within pharmacy computer systems.
- Support and coordinate upgrades, installations, and implementations of automated systems and equipment.
- Actively participate in leadership meetings to identify quality improvement initiatives for safe medication use.
- Provide oversight and audits for technology-assisted workflow systems and lead performance improvement efforts.
- Provide input into policy and procedure development to comply with regulatory requirements.
- Maintain all pertinent documentation with a high level of accuracy and attention to detail.
What We're Looking For
- Associate’s degree
- 1-3 years of experience as a Pharmacy Technician
Nice to Have
- Bachelor’s degree
- 1-3 years of experience with computer proficiency, mathematical skills, and a working knowledge of safety and quality
- Nationally Registered Certified Pharmacy Technician (NCRPhT)
Technical Stack
- Pharmacy automated dispensing systems
- Pharmacy information systems
- Pharmacy billing work queues
Team & Environment
This role supports pharmacy management and front-line staff.
Benefits & Compensation
- Compensation range: $25.10 - $38.91
Work Mode
This is a fully remote position.
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