CVS Health is looking for a Pharmacy Intern - Grad to bridge the gap between academic learning and professional pharmacy practice. This graduate-level internship is designed to prepare you for a Pharmacist role by applying didactic knowledge to real-world operations under the direction of a preceptor and District Leader.
What You'll Do
- Complete a comprehensive training roadmap within 120 days of graduation to deepen your understanding of store, district, and regional operations.
- Deepen your understanding of patient safety, error prevention, quality assurance, drug utilization review, and professional standards like corresponding responsibility.
- Assist the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and service that exceeds patient expectations.
- Learn and apply Standard Operating Procedures, best practices, and effective communication as part of the pharmacy team.
- Demonstrate empathy and contribute to a safe, inclusive culture where all people feel valued and empowered.
- Follow all company SOPs at each workstation to support Pharmacists and Technicians in managing patient health.
- Execute pharmacy workflow procedures at production, pick-up, drive-thru, and drop-off stations for safe and accurate prescription fulfillment.
- Contribute to positive patient experiences through personalized service at pick-up, drive-thru, and over the phone, offering immunizations and other health services.
- Offer to counsel patients and field medical questions under the direct supervision of a licensed pharmacist, soliciting medical history to provide optimal care.
- Take telephonic prescriptions from prescribers and clarify orders or facilitate medication changes as allowed by state regulation.
- Maintain a high level of self-awareness and provide coaching, training, and mentoring to pharmacy team members while sharing best practices.
- Complete basic inventory activities as directed and permitted by law, such as putting away deliveries, cycle counts, and returns-to-stocks.
- Contribute to a high-performing team by embracing a growth mindset, being receptive to feedback, and actively seeking to expand your clinical and technical knowledge.
- Remain flexible for scheduling and business needs, traveling to stores in the market as required to work shifts.
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and CVS policies to ensure patient safety, security, and privacy.
- Deliver additional patient health care services like immunizations and point-of-care testing where allowable by law and supported by required training.
- Support immunizations where permissible, including obtaining Technician Immunizer status, educating patients, monitoring for reactions, and collecting patient information.
What We're Looking For
- PharmD graduate from a U.S. accredited program prior to beginning the Post-Graduate Training Program.
- Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain licensure within 120 days of graduation results in separation.
- Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
- Regular and predictable attendance, including nights and weekends.
- Ability to complete required training within designated timeframe.
- Attention and focus to concentrate on tasks, pivot between them, and confirm prescription information and label accuracy.
- Customer service and team orientation to actively look for ways to help people in a friendly manner and respond appropriately to patients.
- Communication skills to use and understand verbal and written communication and utilize active listening.
- Mathematical reasoning to use math to solve problems like determining tablet counts, day's supply, and bottle quantities.
- Problem resolution skills to identify challenging interactions and choose the best course of action.
- Physical ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach overhead; stretch; move fingers repetitively; occasionally lift up to 20 lbs; frequently lift up to 10 lbs; and communicate verbally.
Nice to Have
- 1+ years of related work experience in pharmacy, retail, medical, or customer service.
- Ability to become immunization certified and provide immunizations as an essential pharmacist function.
- Ability to work in your home store and across the market in other locations to meet business needs.
- Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).
Technical Stack
- Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)
Team & Environment
You will work under the direction of a preceptor and District Leader, and as part of a pharmacy team.
Benefits & Compensation
- Compensation: $20.25 - $42.00 per hour.
Work Mode
This is an onsite position.
CVS Health is an equal opportunity employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
