HUB International is looking for a Personal Lines Inside Sales Producer to drive sales with individual clients in a remote capacity. You'll handle a high volume of warm, vetted leads through inbound calls and focus on building lasting customer relationships.
What You'll Do
- Handle lead volume primarily through inbound calls (no cold calling).
- Follow communication scripts, prompts, and call flows when handling different topics.
- Meet Quality Assurance Requirements and other key performance metrics.
- Identify customer's needs and clarify information.
- Seize the opportunity to transfer calls immediately or schedule appointments, where applicable.
- Build sustainable relationships by interacting in a professional and caring manner.
- Keep records of all conversations in the call center database comprehensively.
- Meet personal, team, and site call transfer targets.
What We're Looking For
- High school graduate or equivalent.
- 1+ year experience in sales or customer service.
- Excellent customer service and communication skills.
- Proficient in computer skills and basic software packages.
- Intermediate to expert computer acumen.
- Acts decisively and demonstrates good judgment.
- Strong oral and written communication skills.
- Strong attention to detail with excellent time management and decision-making skills.
Nice to Have
- Some college a plus.
Team & Environment
Key member of the HUB Sales team.
Benefits & Compensation
- Health, dental, vision, life, and disability insurance.
- FSA, HSA, and 401(k) accounts.
- Paid-time-off benefits.
- Virtual training and licensing provided to obtain Property and Casualty license.
- Performance-based, uncapped commission structure and bonus incentives.
- Competitive Sales incentive contests held throughout the year.
- Compensation: $23.08 per hour.
Work Mode
This is a global remote position.
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
