EvenUp is looking for a Personal Injury Pre-Litigation Case Manager to serve as a critical operations expert ensuring every case is handled with exceptional accuracy, urgency, and care. You will drive pre-litigation personal injury cases through their critical early stages, collaborating with attorneys to deliver comprehensive, well-documented files.
What You'll Do
- Open insurance claims and serve as the primary liaison with adjusters and carriers.
- Request, track, and organize medical records, bills, and police reports.
- Ensure treatment progression and awareness of treatment outcomes.
- Identify and proactively resolve lien and subrogation issues.
- Collaborate with lead paralegals to prepare complete, accurate case files for demand.
- Communicate with clients daily to guide them through the pre-litigation process.
- Maintain case timelines and ensure milestones are met with precision.
- Spot and eliminate operational inefficiencies to drive speed and accuracy.
- Uphold the highest standards in documentation, file integrity, and communication.
What We're Looking For
- You have 3+ years of experience in personal injury legal operations, case management, or insurance claims.
- You are highly detail-oriented, organized, and self-motivated.
- You excel at process execution in fast-paced, high-volume environments.
- You communicate clearly and professionally with clients, medical providers, attorneys, and insurers.
- You take ownership of your work and hold yourself to high standards of quality and accountability.
- You are comfortable working independently in a remote setting, with strong time management skills.
Team & Environment
You'll be part of the Pre-Litigation Operations team at EvenUp, a company on a mission to close the justice gap using technology and AI, backed by top VCs.
Benefits & Compensation
- Choice of medical, dental, and vision insurance plans for you and your family.
- Additional insurance coverage options for life, accident, or critical illness.
- Flexible paid time off, sick leave, short-term and long-term disability.
- 10 US observed holidays, and Canadian statutory holidays by province.
- A home office stipend.
- 401(k) for US-based employees and RRSP for Canada-based employees.
- Paid parental leave.
- A local in-person meet-up program.
Work Mode
This role is open to candidates based locally in the United States and Canada.
EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
