Tomra is hiring a People and Organisation (HR) Coordinator

TOMRA was founded in 1972, based on the design, manufacturing and sale of reverse vending machines (RVMs) for automated collection of used beverage containers. Today TOMRA provides solutions that enable the circular economy with advanced collection and sorting systems, and food processing by employing sensor-based sorting and grading technology. At TOMRA, we value and encourage innovation, passion and responsibility in everything we do.The TOMRA Group employs 5,000 people globally and is listed on the Oslo Stock Exchange (OSE: TOM). TOMRA was named Norway’s Most Innovative Business in 2023 & 2025.TOMRA Collection is a leading innovator in the circular economy and Clean Loop Recycling. Founded on the invention of the world's first reverse vending machine, we are now responsible for approximately 91,000 installations across more than 60 markets. By providing an effective and efficient way of collecting, sorting and processing containers, TOMRA's reverse vending systems make it easy for consumers to recycle and contribute to a more sustainable planet.The Shared Service Center (SSC) in Serbia serves as a strategic enabler for TOMRA Collection Europe, providing a strong operational backbone to support scalable growth across markets. By centralizing key services such as remote monitoring, first‑line support, and service coordination, and leveraging Serbia’s strong talent pool and English proficiency, the SSC improves consistency, efficiency, and execution across Europe. Job Description: As part of our continued growth across Europe, we are now looking for an O2C (Order-To-Cash) Billing & Master Data Specialist to join our operations at our Shared Services Centre (SSC) in Belgrade. This role plays a critical part in ensuring accurate revenue processes, compliant invoicing, and strong audit readiness across our New Markets at TOMRA Collection.As a Billing & Master Data Specialist, you will be responsible for the end‑to‑end billing cycle and the quality of financial master data that underpins TOMRA’s revenue processes. You will ensure invoices are issued correctly and on time, supported by clean and accurate customer, contract, and product data.You will collaborate closely with Finance, Customer Care, and Market Support teams, working in a structured, international environment where accuracy, compliance, and continuous improvement are key.Key ResponsibilitiesIn this role, you will:* Prepare and issue customer invoices promptly following installation, ensuring contractual and SLA compliance * Create complete invoice packs, upload invoices to retailer portals, and manage split billing where required * Monitor payment terms, manage the PO inbox, and support OCR routing and reconciliation * Maintain and update financial master data (customer, product, contract, and process data) in ERP systems * Ensure data accuracy, completeness, and compliance with GDPR and internal policies, maintaining strong audit trails and documentation (EDM) * Support SLA reviews and ensure contract correctness across billing processes * Handle and resolve billing disputes, escalating issues when needed and collaborating across functions to ensure timely resolution What You BringWe are looking for someone who has:* Experience in Order-to-Cash, billing, revenue operations, or master data management * A high level of attention to detail and a structured approach to work * Confidence working with ERP systems and financial data * Strong communication skills in English (written and spoken) * The ability to collaborate across teams in an international environment Nice to have:* Experience working in a Shared Service Centre or multinational organisation * Exposure to audit support, compliance-focused roles, or contract-based billing Qualifications: What you’ll bring* 3+ years’ experience in invoicing or accounts receivable, with a solid understanding of end‑to‑end AR processes * Strong data quality mindset, with care and consistency in maintaining accurate master data * Experience working with ERP systems (e.g. IFS, SAP, Microsoft Dynamics, Oracle) and confidence using Excel to support analysis and reporting * Professional fluency in English, with the ability to communicate clearly with both internal and external stakeholders * Experience in a Shared Services or Global Business Services environment is an advantage * Exposure to customer or retailer portals is a plus * Detail‑oriented and organized, comfortable working with controls, documentation, and collaborating across teams to get things right Additional Information: Join a company that combines purpose with innovation where your work has real impact, and your ideas help shape a better future.Learn more about life at TOMRA!What do you get from joining TOMRA?At TOMRA, you will find more than just a role:* A stable position in a global, sustainability‑driven company * An international working environment with strong collaboration across Europe * Competitive salary and benefits aligned with the Serbian market * Opportunities for professional development and internal growth * A supportive culture built on responsibility, trust, and continuous improvement * A unique chance to be a critical part of taking business growth to the next level * Work in a collaborative and innovative environment. Ready to grow your career with purpose?Please apply by sending us your CV, a few words about yourself, and why you are interested in the position and joining TOMRA. Please write this in the field "Message to Hiring Team".Applications are continually assessed so we encourage you to apply at the earliest.Deadline for applications is 20th March 2026.*This is an on-site positionTOMRA does not differentiate on the basis of gender, race or ethnicity, religion, colour, sexual orientation or identity, disability, age, or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.