Lead and optimize payroll operations for Central America, overseeing the full payroll lifecycle in countries including Costa Rica, Guatemala, El Salvador, and Honduras. This fully remote position requires a skilled professional with deep knowledge of local labor laws, tax regulations, and social security requirements across the region.
Key Responsibilities
- Manage end-to-end in-house payroll processes, from data collection and validation to final payments and compliance reporting.
- Ensure accurate and timely statutory filings, tax remittances, and social security contributions in accordance with local regulations.
- Maintain data integrity and meet performance metrics, including SLAs and KPIs, across all payroll cycles.
- Collaborate with Finance, Product, Implementation, and Support teams to align operations and resolve issues efficiently.
- Identify inefficiencies and lead initiatives to standardize, automate, and improve payroll workflows.
- Handle complex payroll cases, escalations, and exceptions with precision and a proactive approach.
- Support and guide payroll specialists, fostering team development and knowledge transfer.
- Conduct payroll accounting and reconciliation activities to support financial reporting and audits.
Qualifications
- Proven experience managing payroll across Central American countries, with strong familiarity in local compliance and labor regulations.
- Deep understanding of tax structures, social security systems, and statutory requirements in the region.
- Experience processing payroll in-house, with attention to accuracy, deadlines, and compliance.
- Fluency in both English and Spanish, written and spoken.
- Strong analytical skills, with the ability to manage multiple priorities in a fast-moving global environment.
- Experience working across functions such as Finance, Product, or Implementation is essential.
- Proficiency in payroll systems and tools, with a background in process improvement or automation a plus.
- Prior remote work experience is beneficial.
Environment & Culture
This role operates within a future-focused, innovation-driven organization that values asynchronous collaboration and global inclusivity. You’ll work across diverse teams and contribute to shaping scalable payroll solutions enhanced by AI and automation. The culture supports diverse perspectives, encourages professional growth, and emphasizes operational excellence in an international setting.
