Central is looking for a Payroll Lead to own the success and growth of our Payroll & HR business unit. You will build processes that make our operations scalable, reliable, and efficient while driving key outcomes like customer retention and satisfaction.
What You'll Do
- Own the success of Central’s Payroll & HR business unit, including retention, customer satisfaction, and efficiency.
- Build and optimize processes that make operations scalable, reliable, and efficient while removing any bottlenecks.
- Run migrations and activation for new customers, ensuring a seamless user and operations experience.
- Partner cross-functionally with Product, Engineering, and Ops to shape strategy and execution.
- Lead customer escalations and complex payroll/HR cases when needed.
- Stay ahead of regulatory and compliance requirements, ensuring processes meet high standards.
What We're Looking For
- Strategic operator with experience in consulting, banking, VC, or PE, along with some startup experience.
- Strong project management background—you can design, run, and improve complex workflows.
- Metrics-driven leader who develops a high-performing team and holds them accountable.
Nice to Have
- HR / Payroll / Tax exposure or certification (e.g., SHRM, CPP, EA).
Benefits & Compensation
- Competitive salary and equity.
- Comprehensive benefits: Medical, dental, vision, 401k (US employees only).
- Unlimited PTO and sick leave.
- 2-4 off-sites per year.
Work Mode
This is a fully remote position.
