Responsibilities
- Ensures the appropriate network and account set-up for new programs.
- Completes, submits, and retains all necessary documentation and reports to Networks to support payments programs.
- Administers network portals and provisions internal staff and partners.
- Registers applicable third parties with networks.
- Drives annual network renewal processes.
- Updates and educates stakeholders on network rules and operating procedures as needed.
- Contributes in meetings and keeps team members informed of relevant tasks and issues including status, dependencies and expected timelines for completion.
- Reviews network forms from partners and processors for completeness and accuracy prior to network submission.
- Updates internal configuration system to reflect network setups.
- Utilizes internal case system to communicate and document network tasks within established timeframes.
- Utilizes tools and resources to navigate questions and processes.
- Navigates day-to-day tasks independently.
- Serves as an experienced resource for other team members to navigate requests.
- Serves as the subject matter expert (SME) for network fundamentals.
- Identifies areas of improvement and drives solutions.
- Other duties as assigned
Requirements
- High School Diploma or equivalent
- Typically requires a minimum of two years of related experience.
- Proficient communication skills
- Self-directed and motivated
- Critical and adaptive thinking
- The ability to manage multiple tasks, working in a fast-paced environment, meeting established deadlines
- Excellent problem-solving skills
- A high degree of accuracy; detail-oriented
Who we are
- Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
- We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.
Candidate Scam Warning
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Additional Information
- Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.
- Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.
- This role is also eligible for an annual performance-based incentive opportunity.
