Responsibilities
- Ensures the appropriate network and account set-up for new programs.
- Completes, submits, and retains all necessary documentation and reports to Networks to support payments programs.
- Administers network portals and provisions internal staff and partners.
- Registers applicable third parties with networks.
- Drives annual network renewal processes.
- Updates and educates stakeholders on network rules and operating procedures as needed.
- Contributes in meetings and keeps team members informed of relevant tasks and issues including status, dependencies and expected timelines for completion.
- Reviews network forms from partners and processors for completeness and accuracy prior to network submission.
- Updates internal configuration system to reflect network setups.
- Utilizes internal case system to communicate and document network tasks within established timeframes.
- Utilizes tools and resources to navigate questions and processes.
- Navigates day-to-day tasks independently.
- Serves as an experienced resource for other team members to navigate requests.
- Serves as the subject matter expert (SME) for network fundamentals.
- Identifies areas of improvement and drives solutions.
- Other duties as assigned
Requirements
- High School Diploma or equivalent
- Typically requires less than one year of related experience.
- The ability to communicate effectively and clearly.
- The ability to manage multiple tasks, working in a fast-paced environment, meeting established deadlines
- Problem-solving skills
- Detail-oriented
Benefits
- Comprehensive benefits package for eligible employees
- Health insurance
- 401(k) retirement benefits
- Life insurance
- Disability benefits
- Paid time off
- Annual performance-based incentive opportunity
Work Arrangement
Hybrid
Additional Information
- This role is eligible for an annual performance-based incentive opportunity.
- #LI-Remote
