Duke University's Duke Regional Hospital is seeking a Patient Safety Officer to join our dedicated Patient Safety team. In this role, you will support the implementation of patient safety science, practices, and system-driven plans across the organization, advancing our core commitment to compassionate care that changes lives.
What You'll Do
- Facilitate the implementation of the organization's patient safety plan in alignment with Duke Health and Duke Regional Hospital objectives.
- Collaborate with physician, nurse, and other clinical and non-clinical leaders to influence and support a robust culture of safety.
- Facilitate sentinel event response and ensure thorough root cause analysis following standard methodology.
- Conduct and coach others in proactive analysis to identify trends, patterns, or gaps in systems and processes related to care delivery and safety.
- Promote a learning culture through a multi-faceted system to share knowledge.
- Contribute to developing patient safety, culture, and teamwork training content and provide coaching to all levels of the organization.
- Serve as a facilitator and change agent, navigating complex issues with humble inquiry and leadership skills.
- Practice skills of open-ended questioning, attentive listening, and recognize sound problem-solving aligned with the Duke Quality System.
- Coach others and facilitate the development of action plans to monitor and analyze the effectiveness of improvement efforts.
- Support or work with project managers on project initiation, planning, execution, monitoring, and closeout.
- Perform other related duties incidental to the work described.
What We're Looking For
- A Bachelor’s degree in a health-related or business field is required.
Nice to Have
- A Masters' Degree is preferred.
Technical Stack
- Root Cause Analysis
- Learning from Defects
- Failure Modes and Effects Analysis
- Human factors analysis
- Trend and pattern recognition utilizing a variety of safety signals
Benefits & Compensation
- Relocation Assistance based on eligibility.
Work Mode
This is an onsite position located in Durham, North Carolina.
Duke University is an equal opportunity employer.
