This role supports spine therapy field teams by delivering direct patient care services and educational support for bone growth stimulation devices. Based in Des Moines or Iowa City, IA, the specialist operates primarily in the field, engaging with patients and clinical staff to ensure proper device use and streamline treatment processes.
Key Responsibilities
- Conduct patient fittings and provide clear, personalized instruction on device use
- Lead educational sessions for patients and healthcare staff on therapy benefits and protocols
- Explain insurance coverage details and patient obligations in an understandable way
- Manage collection and submission of required documentation, including HIPAA-sensitive data
- Respond to patient inquiries via phone with accuracy and empathy
- Maintain detailed monthly records of fittings, including device type, serial number, and timing
- Transport therapy devices to various locations, requiring regular lifting of up to 30 pounds
Qualifications
- Residency in Des Moines or Iowa City, IA is required
- Valid driver’s license and proof of auto insurance for frequent local travel
- Ability to travel within the territory by car, approximately 90% of the time
- Strong organizational and time management abilities
- Experience presenting information to individuals or groups
- Commitment to consistent attendance and reliable performance
- Proficiency in accurately maintaining detailed service logs
Work Environment
This is a field-focused position with high travel demands. Candidates must live in Des Moines or Iowa City and be prepared for daily movement across the region. The role involves both clinical settings and direct patient interaction, requiring professionalism and attention to detail.
